Their mechanic put two diagnostic instruments on the obd, but there were no codes, so he then did a visual inspection, then a hands-on inspection of the entire motor and found the problem hidden close by the firewall. Parts were ordered, installed, and the misfire corrected. I don't think other shops may have gone the extra mile to actually put hands on the motor as this mechanic (Tony?) did. I strongly recommend Richmond and will continue to service my cars with them. Their mechanic gets both my hands.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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