Melbourne's finest transmission facility, family owned and serving all of Brevard County!Melbourne's finest transmission facility, family owned and serving all of Brevard County!
Cadillac dealership wants $3,608.95 to replace my torque converter back to base factory standards; plus tax, with no updates to prevent reoccurrence. Now $1,200 cheaper, with “beefy” upgrades, new converter, oil change and front and rear differential fluid drain and refill. When Frank said it needed to be back after 500 miles for them check, I mentioned needing to drive to NC, so it would be closer to 1,500 miles; he didn’t bat an eyelash. Simply said, bring it in when you get back. That’s confidence in your work. And that’s what I did. Oh, I live 60 miles away from his shop, but I’d push my car there before I’d stop at any other shop along the way!
Very unprofessional. Owner lacks ability to communicate with customers and the ability to correctly repair vehicles. My experience is very consistent with many reviews and complaints
The owner of this business has a very rude and disrespectful attitude towards customers. He has no idea of how to communicate and he has no ability to correctly repair vehicles. F Rated by BBB
The reviews and complaints online are 100% correct. Owner and Wife could not have been more rude and do not care about customers. Frank claims to have been in business for 40 years “ his statement about knowledge” Well he has zero knowledge of how to correctly repair vehicles. He literally has been guessing about parts to replace. Over a month of trying to repair my problem and over $1,400 later the vehicle is still broken.
DO NOT TAKE A VEHICLE HERE. READ THE REVIEWS ONLINE I WISH I HAD!
The service was amazing and the crew is super knowledgeable. I felt very comfortable doing business with Richmond Transmission. Would definitely go back and tell others to go there too!
This establishment is awesome and believe in their customers being first their work is A1 this place is my new automotive repair shop in. I recommended to anybody that needs one.
Richmond Transmission does excellent work for a fair price and they don't try to sell you things that you don't need. The owner Frank is proud of the work they do and it shows by the quality of the work they do.
We had an estimate which was a big estimate because we didn’t know what was going on and I was totally surprised that this ended up before noon. I was figuring parts would show up by noon and then I would be getting my car towards around five closing time, totally shocked me about The cost about the time that it took. I’m so happy my recommendation to anybody needing any work done on their vehicle is Richmond
As a fellow mechanic, I can confidently say that Richmond transmission delivers exceptional transmission repair. They’re thorough, efficient, and their expertise is top-tier. They take the time to diagnose issues properly and use high-quality parts, all while being transparent with their customers. The team is dedicated to getting the job done right the first time, which is what you want in this industry. Their attention to detail and commitment to quality make them a standout in the field. Highly recommend
Frank and Chris are awesome. It has only been a day since the replacement but everything so far feels great. Several things I appreciated,
1.) More than fair cost for a full Clutch Replacement.
2.)Very quick turn around time.
3.)Really appreciated that it is a local shop with people that have lived in Melbourne for a long time, it makes a difference on the Customer-Service feel. I have worked at a local company for 14 years here so I greatly appreciated that.
4.) Chris showed me the parts that were replaced.
I have some other work that I want done on my car so I will be taking it here.
Frank and Chris are very honest and straight forward about repair options. They do an excellent job of breaking the problem down and providing timely repair solutions and affordable options.
I use this service because of the honest and forward recommendations feom Chris and Frank. They always provide options and the follow up is always timely.
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