Cadillac dealership wants $3,608.95 to replace my torque converter back to base factory standards; plus tax, with no updates to prevent reoccurrence. Now $1,200 cheaper, with “beefy” upgrades, new converter, oil change and front and rear differential fluid drain and refill. When Frank said it needed to be back after 500 miles for them check, I mentioned needing to drive to NC, so it would be closer to 1,500 miles; he didn’t bat an eyelash. Simply said, bring it in when you get back. That’s confidence in your work. And that’s what I did. Oh, I live 60 miles away from his shop, but I’d push my car there before I’d stop at any other shop along the way!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.