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Rempt Motor Company

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(50 Avis)
-20
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
-20
Score NPS ®

Détails de l'entreprise

À propos

Honest accurate auto repair with a "fixed right the first time " attitude. Dependable auto service and maintenance . Honest accurate auto repair with a "fixed right the first time " attitude. Dependable auto service and maintenance .

Catégories
Réparation automobile européenne, Entretien de la voiture, Réparation automobile d'importation
Contact
(253) 931-0500

Heures d'ouverture

Mon
closed
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
3810 Auburn Way N Suite 402 Auburn, WA 98002
Rempt Motor Company's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(50 Avis)

NI
gravatar
Nicolay I.
Longview, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/16/2025
0
They are willing to lie to customers to make a buck
THIS IS A WARNING NOT A REVIEW! PLEASE READ THIS BEFORE CONTACTING REMPT FOR ANY AUDI WORK! DO NOT TRUST THEM, THEY ARE MORE THAN WILLING TO LIE TO YOU TO MAKE AS LITTLE AS 300 DOLLARS.

I normally don't leave reviews for businesses unless they are good ones, unfortunately this business has stood out as one that people need to be told to avoid.

I went to them for a pre purchase inspection for a Audi a8, with a large investment I wanted to go to professionals to be able to let me know whether or not I should commit to the purchase. The cost was 275 dollars which I felt was reasonable if it would let me know if the car had issues before the purchase.

Upon getting the car back from the shop I was given their approval to purchase and told the only real point on which to haggle price was the life of the tires, the other points in the report were a sensor, an old coolant stain on the belly pan, and that the hood struts were going out

Based on this inspection I purchased the vehicle, when I got home (2 hour drive) the low coolant light came on as did the tire pressure light.

I decided to open the hood and take a look around, upon trying to open the hood I found it to be jammed shut and the hood latch was not functional, it was already afternoon so I decided to read on the subject that evening and in the morning to look again.

The following morning there was a large puddle under my car, I looked under the car and saw it dripping from the belly pan, I checked my tire pressures and found the rear tires to both be 20psi lower than the front ones. I still could not access my hood because of the jammed latch. At this point I called my audi mechanic that I normally work with and set up an appointment with him.

I decided to open the belly pan to see what had happened, upon opening it the entire belly pan was soaked in coolant, I removed the belly pan and found a large leak next to the thermostat housing, which I specifically added as an area to inspect in my request.

I towed the car to my mechanic, after he worked open the latch we found that the hood struts worked perfectly so the hood had never been opened.

This business never checked the tire pressures, opened the belly pan, or the hood for a pre purchase inspection, they then told the person paying them that this purchase was a wise decision.

PLEASE, TAKE THE TIME TO FIND ANOTHER BUSINESS, SAVE YOURSELF THE FRUSTRATION!

When I contacted them they told me it must have all been very unfortunate timing that all these things broke immediately after the inspection because they had all been in good shape during the inspection.

This company doesn't have any integrity and doesn't stand behind their work, they are willing to lie to customers in order to make 300 dollars.

The only reason I went to them is because the other Audi mechanic was booked out, I can now see why, because this company is one to avoid at all costs.

I hope you take this to heart and call around before throwing your money at somebody who only cares about their paycheck and not about their customers.

NI
gravatar
Nicolay I.
Longview, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/16/2025
0
THEYRE WILLING TO LIE TO MAKE A BUCK
THIS IS A WARNING NOT A REVIEW! PLEASE READ THIS BEFORE CONTACTING REMPT FOR ANY AUDI WORK! DO NOT TRUST THEM, THEY ARE MORE THAN WILLING TO LIE TO YOU TO MAKE AS LITTLE AS 300 DOLLARS.

I normally don't leave reviews for businesses unless they are good ones, unfortunately this business has stood out as one that people need to be told to avoid.

I went to them for a pre purchase inspection for a Audi a8, with a large investment I wanted to go to professionals to be able to let me know whether or not I should commit to the purchase. The cost was 275 dollars which I felt was reasonable if it would let me know if the car had issues before the purchase.

Upon getting the car back from the shop I was given their approval to purchase and told the only real point on which to haggle price was the life of the tires, the other points in the report were a sensor, an old coolant stain on the belly pan, and that the hood struts were going out

Based on this inspection I purchased the vehicle, when I got home (2 hour drive) the low coolant light came on as did the tire pressure light.

I decided to open the hood and take a look around, upon trying to open the hood I found it to be jammed shut and the hood latch was not functional, it was already afternoon so I decided to read on the subject that evening and in the morning to look again.

The following morning there was a large puddle under my car, I looked under the car and saw it dripping from the belly pan, I checked my tire pressures and found the rear tires to both be 20psi lower than the front ones. I still could not access my hood because of the jammed latch. At this point I called my audi mechanic that I normally work with and set up an appointment with him.

I decided to open the belly pan to see what had happened, upon opening it the entire belly pan was soaked in coolant, I removed the belly pan and found a large leak next to the thermostat housing, which I specifically added as an area to inspect in my request.

I towed the car to my mechanic, after he worked open the latch we found that the hood struts worked perfectly so the hood had never been opened.

This business never checked the tire pressures, opened the belly pan, or the hood for a pre purchase inspection, they then told the person paying them that this purchase was a wise decision.

PLEASE, TAKE THE TIME TO FIND ANOTHER BUSINESS, SAVE YOURSELF THE FRUSTRATION!

When I contacted them they told me it must have all been very unfortunate timing that all these things broke immediately after the inspection because they had all been in good shape during the inspection.

This company doesn't have any integrity and doesn't stand behind their work, they are willing to lie to customers in order to make 300 dollars.

The only reason I went to them is because the other Audi mechanic was booked out, I can now see why, because this company is one to avoid at all costs.

I hope you take this to heart and call around before throwing your money at somebody who only cares about their paycheck and not about their customers.

LS
gravatar
Larry S.
Seattle, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/26/2024
0
Labor is way to high at this place
Just think there prices is rather high I called 3 other car places and of them had the same prices for labor, give or take a couple of dollars here or there....but there prices where $300 dollars more then all of the other places....I think this place prices gages at its best...go some place else and save your hard earned money!!!! Uni

AG
gravatar
Al G.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2022
10
Excellent Professional Workmanship
When I brought my Mercedes Benz to Rempt Motor Co. I was anxious and didn’t know what to do. The service provided by the specialists there at the shoo was very helpful and they answered my questions and worked with me to find a solution to my vehicle issues. The office staff went above and beyond my expectations to assist me and get me back home after dropping off my vehicle. Zack was super particular to assess the vehicle needs and was able to explain what all needed to be done. I am very happy with the service and will be using these guys in the future!?

EH
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Erika H.
Renton, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2021
10
A true genuine and 5 star auto repair shop
I cannot brag enough about this shop; I’m forever a loyal customer. Zach, the general manager and his team go above and beyond to not only give my car the best service possible, but also work with me to break down payments or price match. I had a light out that was causing my break light to turn on and they replaced it for no extra charge! They also notified me that there was a rat nest under my car and removed it with no issue. I’m so grateful that when anything goes wrong with my car, I can count on and trust this genuine and true auto repair shop to fix it. Thank you Rempt Motor for going above and beyond for your customers and doing it all with such a happy and go getter attitude. You guys are 5 star and forever have my loyalty.

JA
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Jay A.
Auburn, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2020
Great as Always
the best shop I've ever taken a vehicle.
Recommandé

CP
gravatar
Christy P.
Ravensdale, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/24/2018
Owner hires dishonest mechanics
Never had my car worked on at this shop. But I informed the owner he had a very dishonest person working for him and at first he fired him, so he said. Then I found out he didn’t fire him at all and continues to keep him employed? the mechanic I’m talking about got me for $3000 right after my mom passed and I have a disabled daughter in a wheelchair and we needed our car fixed.
Non recommandé

EL
gravatar
Emma L.
Auburn, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2017
Best in the business
As a repeat customer at Rempt I would like to say Josh and his crew are stellar. Josh explains all issues and options and I have never felt like I'm being taken advantage of. As a female it's important to me to give my car business to a reputable shop ran by someone with good integrity and values. Josh is that someone and I would recommend him to anyone in need of repairs or routine maintenance.
Recommandé

AD
gravatar
Alan D.
Federal Way, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2016
client vérifiéVérifié Client
Brought My Lexus Back to Life!
AAA told me I may had totaled my car by apparently jumper-cabling my car incorrectly. I figured Rempt would calm me by saying it was unlikely when I called but they didn't. Like a doctor, I heard my odds and my options. In the end, Rempt fixed it and gave me updates along the way on what they found and what my options were. They are exceptionally professional and don't try to take advantage of my lack of knowledge of car repairs. Thanks SO MUCH Rempt!
Recommandé

SR
gravatar
Srinivasan R.
Auburn, WA
MINI Cooper
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/13/2016
client vérifiéVérifié Client
Good professional service
Mr.Rempt is a good professional and he is friendly and straight forward and explained everything in simple understandable way. He also informed me of the cost BEFORE any thing is done on my car. No shocking surprises!!!!
Recommandé
Joshua R. de Rempt Motor Company a répondu le 10/19/2016 08:49 AM

Thank you for coming in . It was my pleasure working with you .


TB
gravatar
Ted B.
Auburn, WA
BMW 525i
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/22/2016
client vérifiéVérifié Client
Very clean professional appearing business with a polite and courtesy crew!
As a repeat satisfied customer, feel that Josh appears to appreciate my business and has completed work to correct
problem on time and under the price quoted. As a retired executive from the after market automotive business, I respect
his ability to run a very complicated business and to make sure the customer is satisfied and values the need to keep his
customers loyal to his business!
Recommandé
Joshua R. de Rempt Motor Company a répondu le 09/23/2016 01:33 PM

It's always a pleasure working with you Ted. Thanks for giving us the chance to earn your business!


PO
gravatar
Peter O.
Kent, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2016
client vérifiéVérifié Client
auto service
timely communication. Clearly stated and realistic expectations.
Recommandé
Joshua R. de Rempt Motor Company a répondu le 09/08/2016 08:43 AM

I'm glad we were able to get you back on the road . Thank you for giving us a chance to earn your business .


FE
gravatar
Fran E.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/03/2016
client vérifiéVérifié Client
Great job on my gti
My car needed a lot of work and rempt performed the work quickly and did an amazing job. My GTI is fun to drive again!
Recommandé
Joshua R. de Rempt Motor Company a répondu le 09/08/2016 08:37 AM

It was great working with you Fran!


LM
gravatar
Lorena M.
Puyallup, WA
Ford
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/26/2016
client vérifiéVérifié Client
They have great customer service!
Josh and his team provide wonderful customer service! They explain what needs to be done and are done in a timely manner! I highly recommend them!
Recommandé
Joshua R. de Rempt Motor Company a répondu le 08/30/2016 08:32 AM

Thank you!


PG
gravatar
Peter G.
Puyallup, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/14/2016
client vérifiéVérifié Client
Reasonalbe price and near my home
I would.
Recommandé
Joshua R. de Rempt Motor Company a répondu le 08/30/2016 08:28 AM

Thank you for coming in. It was a pleasure serving you.


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