Solutions d'affaires
English French Canadian
SureCritic / Entretien de la voiture / Rainier Automotive LLC
business image

Rainier Automotive LLC

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(1 865 Avis)
82
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
75%
4 stars
18%
3 stars
2%
2 stars
1%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
82
Score NPS ®

Détails de l'entreprise

À propos

Locally owned and operated Dealership Service Department alternative. Rainier Automotive offers Auto Repair Services for all foreign and domestic vehicles including light duty Diesel in Maple Valley, WA.

Our main goals at Rainier Automotive are both quality workmanship and customer satisfaction. Before you authorize any repairs, we Locally owned and operated Dealership Service Department alternative. Rainier Automotive offers Auto Repair Services for all foreign and domestic vehicles including light duty Diesel in Maple Valley, WA.

Our main goals at Rainier Automotive are both quality workmanship and customer satisfaction. Before you authorize any repairs, we want you to know what the repair does, why we recommend that you do it, and how much you will save in the long run by having the repair done. We specialize in foreign and domestic vehicles repair services, including light duty Diesel, in Maple Valley! We offer complete automotive repair and service for all makes and models. ...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(425) 310-1100
Visiter le site web
Opening in 38 minutes
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
23933 SE 264th Street Maple Valley, WA 98038-5841
Obtenir des directions
Rainier Automotive LLC's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(1 865 Avis)
Écrire un avis
Avis récents
KR
Kyle R.
Maple Valley, WA
Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
Catégorie : Service
Spoke with Nancy. She said she really likes them and she recommends them all the time. They're a little pricey but she knows they do good work.
Recommandé
FP
gravatar
Frank P.
Kent, WA
Volvo XC90
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Friendly, reliable service.
The staff here are always friendly and willing to answer any questions I have about the work they're doing. Their quotes are on par or cheaper than other shops I've looked into and their work is solid. They are always great about noting concerns they have about my car, but I never feel pressured by them to have them do the work.
PJ
gravatar
Patsy J.
Black Diamond, WA
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
9
Everybody and people working on car did so in a timely manner and were hospitable
Clerk extremely nice and answered all my questions - vehicle done in a timely matter of a time frame
SH
gravatar
Steve H.
Maple Valley, WA
Chevrolet Suburban
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2025
client vérifiéVérifié Client
10
Solid Service and Repairs
I have older (20 y/o) and younger vehicles. The older one especially has demanded some extra attention this past year. Rainier has done an amazing job of diagnosing and repairing all the problems. I don't think any other shop could have done a better job. The fact that the folks there are so friendly certainly doesn't hurt either.
CR
gravatar
Chris R.
Covington, WA
Subaru XV Crosstrek
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2025
client vérifiéVérifié Client
8
Subaru Crosstrek repair
Rainier Auto, thanks for repairing my daughters Crosstrek. She needed a wheel bearing and hub assembly replacement. Didn’t get hit with the dealership price tag and you finished the repairs quickly. Thanks
Client vérifié
Maple Valley, WA
Jeep Compass
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/06/2025
client vérifiéVérifié Client
8
Convenient and comprehensive service
Good communication and took care of my car. The cost for labor is just too high $175 for each item done is too steep. paying 350 for just service on getting two fluids done was painful. Other than the price it was good
EE
gravatar
Efrain E.
Ravensdale, WA
Ford Pickup
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/06/2025
client vérifiéVérifié Client
7
Communication & vehicle condition after completed service
Great communication and service appears to be as expected.

Recommend to cover customer vehicle seats as my recently cleaned driver side cloth seat has now a fresh grease stain.
DB
gravatar
Dee B.
Black Diamond, WA
Chevrolet Cruze
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
10
Found problem and fixed it
Told you of a different sound I was hearing and you heard it and found the problem. Fixed the problem and was happy with the results
JR
Jim R.
Airway Heights, WA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
Catégorie : Service
Jim said the business went above and beyond for him. He said the business helped Ford come through to do the work, diagnosed the problem and did the paperwork making sure Ford came through. He said he only paid for the diagnosis. Jim added he couldn't be any happier for the things the business has helped with him with.
Recommandé
RB
gravatar
Randy B.
Maple Valley, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
10
Questions about my truck
Not knowing anything about Rainier Automotive repair, I had my truck towed to them for repair. I was in no hurry and Jeff to take his time finding the problem(s) with my truck. When Jeff called me and told me what he found, I didn't hesitate, and told him go ahead on it. Jeff and the crew at Rainier A Automotive were great. Very friendly, very professional, very thorough. I promise you, I'm going back with all my repair needs. Thanks Rainier
TM
Trevor M.
Maple Valley, WA
Ford Maverick
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/28/2025
client vérifiéVérifié Client
Catégorie : Service
Trevor said they did not end up figuring out what the issue was, the vehicle was dropped off for a week, they were super impressed with the staff's ability to dig in and try to figure it out, they also liked the $0 invoice.
Recommandé
MA
gravatar
Mike A.
Maple Valley, WA
Chevrolet Colorado
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
10
‘05 Colorado
Professional , Friendly, and honest! Enough said!!!
Client vérifié
Black Diamond, WA
Ford Pickup
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/28/2025
client vérifiéVérifié Client
7
Quick and goter done in great time
Thanks for the great service and knowledgeable service inspection
RE
gravatar
Ray E.
Black Diamond, WA
Lexus RX 450h
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2025
client vérifiéVérifié Client
10
If you're tired of being treated like a number by your mechanic, this is the place to come.
My service experience at Rainier Automotive LLC has been nothing short of amazing. I started coming here last year when the mechanic that used to repair my Mercedes for the car's former owner showed no interest in continuing to work on the car for me because it was clear he didn't like working on Mercedes in the first place. Rainier Automotive on the other hand showed no hesitation in that regard and all service I've received on both of my from Rainier on both the Mercedes and my Lexus has been top notch.

I particularly like that Rainier follows the maintenance requirements of both my cars in detail, including providing a listing of future service needs based on mileage or timing of when previous work was performed. However, the one thing I'm most impressed with is the friendliness, professionalism and integrity of the entire staff. Whether working with Jeff or any other staff member, I know I'm good hands. When I observed how much time and sensitivety Jeff showed when assisting a widowed customer deal with her car perplexing issue, it just reconfirmed that I was definitely in the right place.

If you've been seeking a reliable and trustworthy auto repair shop, try this one.
MM
Michael M.
Ravensdale, WA
Volkswagen Tiguan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
Catégorie : Service
Michael said the service was good and he was very satisfied with how they took care of his vehicle.
Recommandé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.