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Rainier Automotive LLC

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(1 860 Avis)
83
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
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Moyenne de ReScore
83
Score NPS ®

Détails de l'entreprise

À propos

Locally owned and operated Dealership Service Department alternative. Rainier Automotive offers Auto Repair Services for all foreign and domestic vehicles including light duty Diesel in Maple Valley, WA.

Our main goals at Rainier Automotive are both quality workmanship and customer satisfaction. Before you authorize any repairs, we
Locally owned and operated Dealership Service Department alternative. Rainier Automotive offers Auto Repair Services for all foreign and domestic vehicles including light duty Diesel in Maple Valley, WA.

Our main goals at Rainier Automotive are both quality workmanship and customer satisfaction. Before you authorize any repairs, we want you to know what the repair does, why we recommend that you do it, and how much you will save in the long run by having the repair done. We specialize in foreign and domestic vehicles repair services, including light duty Diesel, in Maple Valley! We offer complete automotive repair and service for all makes and models.
...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(425) 310-1100

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
23933 SE 264th Street Maple Valley, WA 98038-5841
Rainier Automotive LLC's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(1 860 Avis)

Client vérifié
Maple Valley, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/06/2025
client vérifiéVérifié Client
8
Convenient and comprehensive service
Good communication and took care of my car. The cost for labor is just too high $175 for each item done is too steep. paying 350 for just service on getting two fluids done was painful. Other than the price it was good

EE
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Efrain E.
Ravensdale, WA
Ford Pickup
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/06/2025
client vérifiéVérifié Client
7
Communication & vehicle condition after completed service
Great communication and service appears to be as expected.

Recommend to cover customer vehicle seats as my recently cleaned driver side cloth seat has now a fresh grease stain.

DB
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Dee B.
Black Diamond, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
10
Found problem and fixed it
Told you of a different sound I was hearing and you heard it and found the problem. Fixed the problem and was happy with the results

JR
Jim R.
Airway Heights, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
Catégorie : Service
Jim said the business went above and beyond for him. He said the business helped Ford come through to do the work, diagnosed the problem and did the paperwork making sure Ford came through. He said he only paid for the diagnosis. Jim added he couldn't be any happier for the things the business has helped with him with.
Recommandé

RB
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Randy B.
Maple Valley, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
10
Questions about my truck
Not knowing anything about Rainier Automotive repair, I had my truck towed to them for repair. I was in no hurry and Jeff to take his time finding the problem(s) with my truck. When Jeff called me and told me what he found, I didn't hesitate, and told him go ahead on it. Jeff and the crew at Rainier A Automotive were great. Very friendly, very professional, very thorough. I promise you, I'm going back with all my repair needs. Thanks Rainier

TM
Trevor M.
Maple Valley, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/28/2025
client vérifiéVérifié Client
Catégorie : Service
Trevor said they did not end up figuring out what the issue was, the vehicle was dropped off for a week, they were super impressed with the staff's ability to dig in and try to figure it out, they also liked the $0 invoice.
Recommandé

MA
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Mike A.
Maple Valley, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
10
‘05 Colorado
Professional , Friendly, and honest! Enough said!!!

Client vérifié
Black Diamond, WA
Ford Pickup
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/28/2025
client vérifiéVérifié Client
7
Quick and goter done in great time
Thanks for the great service and knowledgeable service inspection

RE
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Ray E.
Black Diamond, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2025
client vérifiéVérifié Client
10
If you're tired of being treated like a number by your mechanic, this is the place to come.
My service experience at Rainier Automotive LLC has been nothing short of amazing. I started coming here last year when the mechanic that used to repair my Mercedes for the car's former owner showed no interest in continuing to work on the car for me because it was clear he didn't like working on Mercedes in the first place. Rainier Automotive on the other hand showed no hesitation in that regard and all service I've received on both of my from Rainier on both the Mercedes and my Lexus has been top notch.

I particularly like that Rainier follows the maintenance requirements of both my cars in detail, including providing a listing of future service needs based on mileage or timing of when previous work was performed. However, the one thing I'm most impressed with is the friendliness, professionalism and integrity of the entire staff. Whether working with Jeff or any other staff member, I know I'm good hands. When I observed how much time and sensitivety Jeff showed when assisting a widowed customer deal with her car perplexing issue, it just reconfirmed that I was definitely in the right place.

If you've been seeking a reliable and trustworthy auto repair shop, try this one.

MM
Michael M.
Ravensdale, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
Catégorie : Service
Michael said the service was good and he was very satisfied with how they took care of his vehicle.
Recommandé

RR
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Ron R.
Renton, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2025
client vérifiéVérifié Client
10
Amazing work on my pickup
Jeff and the team at Rainier Automotive LLC were helpful and kept me informed throughout my repairs on my 2007 Chevrolet Silverado pickup. My situation was pretty unique due to extreme rust on the underside of the vehicle caused by road salt before the truck came to Washington State. The rust had compromised the transmission cooler likes causing one to burst on the freeway, at night, in the rain on Christmas. The folks at Rainier Automotive LLC completed a thorough inspection and made recommendations of areas and systems also compromised by the rust. The repairs were completed and I again have confidence in my vehicle.

MF
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Megan F.
Maple Valley, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2025
client vérifiéVérifié Client
10
Great service
Jeff was great to work with. He was very easy to talk to and helped me understand what was going on with my car.

MS
Matthew S.
Renton, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/31/2024
client vérifiéVérifié Client
Catégorie : Service
Matthew said they were a little expensive.
Recommandé

JS
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Jay S.
Maple Valley, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/24/2024
client vérifiéVérifié Client
10
Integrity
I had asked them to do a certain service for my automobile, but they told me it wasn't necessary because my vehicle didn't have what I was asking for. Where I feel like other places would have charged me for that service, Ranier automotive explained why it was not necessary. All my vehicles will be going there from now on.

Client vérifié
Maple Valley, WA
Chevrolet S10 Blazer
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2024
client vérifiéVérifié Client
10
Great Service
Received great service a reasonable price.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.