I sent my lady to the shop to get a tire patch and because of reasons she couldn't articulate, it couldn't be done. So she opted for a plug instead and was charged $25. A ridiculous amount when every place we've been to prior are $5 and even free. I expected better from my local shop who I trust with all of my cars' needs, including the installation of the same tires that they charged full price to plug. I told my lady to ask for Bobby, and he wasn't in, so she took a gamble and lost. Idk who the "other guy" is but I think we can all agree... It shouldn't matter who you talk to at the shop but when you're a lady you'll get price gauged every time. I'm expecting an apology and if not I hope the extra $20 goes a long way for you, because you will not see another dollar from us.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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