On a scale of 1-5, I would give them 100 stars if I could. I can’t even begin to explain how above and beyond Aaron and his team went for me and my family. We were driving through town on the way to my grandmother’s funeral when my car started shaking a lot. We were luckily only a few miles from the dealership, so we stopped in hoping that they would be able to squeeze us in. It was close enough to closing that I thought it would be a long shot, but they were able to get it looked at. It couldn’t be repaired right away, but they got us in a rental and on our way. Throughout the whole process, Aaron was friendly and understanding. He exceeded my expectations in every way…he even helped us move our luggage between the cars.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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