business image

RCAR

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(30 Avis)
93

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
93
Score NPS ®

Détails de l'entreprise

À propos

Trust in our professional automotive tech team to care for all of your service and repair needs! Call us today to schedule an appointment by calling 909-307-9599. Trust in our professional automotive tech team to care for all of your service and repair needs! Call us today to schedule an appointment by calling 909-307-9599.

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(909) 307-9599

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
1647 W Redlands Blvd STE L Redlands, CA 92373
RCAR's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(30 Avis)

AP
gravatar
ANGEL ELEONOR P.
San Bernardino, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2025
client vérifiéVérifié Client
10
Great service
Always a pleasure

Client vérifié
Yucaipa, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/10/2025
client vérifiéVérifié Client
0
Thought was wonderful initially
They did the job I had requested. It took a bit longer than stated but that was ok. Then I was told that my rotors were "shot" and my brake pads were 2mm or less. I was told "I wouldn't drive it" when asked.
The next day had a mechanic friend take apart my vehicle and take pictures of the parts, almost new, no evidence of wear.......I wouldn't go here as no idea if what they tell you is truth or just a scam to get money BEWARE
The Team a., Manager de RCAR a répondu le 09/11/2025 08:04 AM

We appreciate your feedback and are sorry to hear about your experience. If you feel misled, that is certainly concerning.  Your safety is a top priority for us, and we want to ensure that all information given is accurate and trustworthy.After reviewing you invoice #6373 we did not notice any recommendations on our end, or memos on your invoice dated 09/08/2025 if by any means was any misunderstanding we apologize.
 


JS
gravatar
JENNIFER S.
Redlands, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/09/2025
client vérifiéVérifié Client
10
Life saver
I went here to get my oil changed and my brakes done. They called me out to show me that all 4 of my tires were cracked on the inside, honestly I didn’t believe them at first because these are newer tires, but sure enough they were all cracked badly. I immediately went back to my tire shop to get them replaced and the guy at the tire place couldn’t believe it. He told me I was seriously lucky that this place caught the cracking on the tires. Thank you so much for taking the time to thoroughly check my car.
The Team a., Manager de RCAR a répondu le 09/11/2025 08:04 AM

We appreciate you taking the time to share your experience. It's always our goal to catch those sneaky issues that might otherwise go unnoticed, and it sounds like our team's detective skills paid off! Your newly cracked tire situation could have been as dramatic as a Hollywood thriller. We're glad to hear you were able to get a replacement before it turned into a tragedy. If you ever find yourself needing to solve another automotive mystery, you know where to find us. Safe travels on the road!


BD
gravatar
BETH D.
Redlands, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/08/2025
client vérifiéVérifié Client
10
Great Service
Juan is so friendly and willing to help. I have had a pickle of a time lately with my car starting to get old and things not working right! However I need it to last me a couple more years. Juan always eases my car stress by providing the best customer service and being honest. I absolutely trust him for all my car needs!!
The Team a., Manager de RCAR a répondu le 09/11/2025 08:08 AM

It's great to hear that Juan has been your automotive superhero during a pickle of a time! A trustworthy mechanic is like a good friend – always there when you need them and ready to help. We're glad Juan could tackle your car concerns and provide you with the honest service you deserve. If your car needs to last a few more years, we've got your back. Here's to many more smooth rides ahead!


GA
GIGI A.
Redlands, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/23/2025
client vérifiéVérifié Client
10
Oil change
Good service nice staff and did a good job on an oil change thank you
The Team a., Manager de RCAR a répondu le 09/11/2025 08:08 AM

We're glad to hear that you had a positive experience with our service and team! It sounds like your oil change went off without a hitch, which is always our goal. Keeping your vehicle running smoothly is our jam. If you need anything else or just want to chat about cars, we're just a visit away!


JP
JOHN P.
Crestline, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/19/2025
client vérifiéVérifié Client
10
The people were so friendly and kind and they listened to every word I said and performed it on my automobile thank you thank you thank you
Yes, once again I say the people were so friendly and listen to every word I said and performed exactly how I wanted it done thank you thank you thank you
The Team a., Manager de RCAR a répondu le 09/11/2025 08:09 AM

We're glad to hear that our team hit the nail on the head! It sounds like you had a fantastic experience, and we're all about providing that personalized touch. Your feedback is music to our ears, and we're grateful for your support. Here’s to more friendly chats and fulfilling those exact requests!


CW
CHAD W.
Yucaipa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2025
client vérifiéVérifié Client
10
Quick oil change.
Excellent experience perfect customer service. I will definitely be back again.
The Team a., Manager de RCAR a répondu le 09/11/2025 08:09 AM

We appreciate your kind words about your experience with us! It sounds like our team hit all the right notes in customer service. We can't wait for your return, and we'll make sure the welcome mat is dusted off and ready for you. Safe travels until then!


AP
gravatar
ANGEL ELEONOR P.
San Bernardino, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2025
client vérifiéVérifié Client
10
Great service
Juan is always friendly and honest with fair prices. He did some work on my car for a thousand dollars then what Discount tire quoted.
The Team a., Manager de RCAR a répondu le 09/11/2025 08:09 AM

It's fantastic to hear that you had such a positive experience with Juan! His friendly demeanor and honesty really go a long way, and it sounds like he saved you a pretty penny compared to that tire quote. Who knew getting car work done could feel like finding a hidden treasure? We appreciate your feedback and are glad to be your go-to for car care!


AS
gravatar
ALICIA S.
Fontana, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2025
client vérifiéVérifié Client
10
Amazing service!
I want to thank the guys for a wonderful job on my car. Everything is working properly. Juan has great customer service. I definitely felt like I could trust him. Thank you for everything. I will be back.
The Team a., Manager de RCAR a répondu le 09/11/2025 08:09 AM

We're glad to hear that you had a wonderful experience and that your car is running like a well-oiled machine! It sounds like Juan really knows how to put the "service" in customer service. Trust is a big deal when it comes to car repairs, and we're happy to know you felt comfortable with us. We're looking forward to helping you again in the future!


MR
gravatar
MICHAEL R.
Redlands, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/08/2025
client vérifiéVérifié Client
10
Great experience
I had a great experience. Very friendly and great customer service. They got the job done in timely matter. Faster than most mechanics. I would highly recommend.
The Team a., Manager de RCAR a répondu le 09/11/2025 08:09 AM

We're delighted to hear that you had such a positive experience with us. Friendly service and speedy repairs are our secret ingredients for a good day—almost like a mechanic's version of a superhero cape! Your recommendation means a lot to us. We'll keep up the fast work to ensure everyone gets back on the road as quickly as you did!


TR
TERESE R.
Yucaipa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2025
client vérifiéVérifié Client
10
A life saver!
I greatly appreciate the service I received from RCar. They saved me from having a blown engine without putting me in a financial predicament. They are honest and they live up to their reputation. Thank you so much.
The Team a., Manager de RCAR a répondu le 09/11/2025 08:09 AM

We're glad to hear that our service could swoop in and save the day like a well-timed superhero. It's our goal to provide honest help without putting you in a financial bind—no one wants to upgrade to an engine made of fine Swiss cheese! Your kind words about our reputation mean a lot to us. We’re here whenever you need assistance, engine trouble or not.


MC
gravatar
Magaly C.
Redlands, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2025
10
Professional Quality Service
I brought my car in the morning with no appointment, and Juan received me with a positive attitude. He inspected my car and explained it in detail. He explained everything that he observed and gave me a rundown of the cost without the hidden agenda. I felt secure with his suggestion, and he got my car fixed that same day. He was so welcoming and attentive. I recommend this place for your care service needs. Thank you, Juan and everyone at RCar.
The Team a., Manager de RCAR a répondu le 09/11/2025 08:09 AM

We're delighted to hear about your experience. Juan truly embodies what we aim for at RCAR—great service with a smile and no hidden agendas, just like the best magic tricks! We're glad he could get your car back on the road the same day. Your recommendation means a lot to us, and it’s wonderful to know that you felt secure throughout the process. Here’s to many more smooth drives ahead!


SN
SHARON N.
San Bernardino, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2025
client vérifiéVérifié Client
10
Great service
I love going to RCAR. They have never let me down. Friendly and trustworthy and I tell all my friends.
The Team a., Manager de RCAR a répondu le 09/11/2025 08:10 AM

It's fantastic to hear that you've had such a positive experience with us! We aim to create an environment where friendliness and trustworthiness are the order of the day. It’s great to know that we’ve been able to meet your expectations consistently, and we appreciate you shouting our praises to your friends. Just remember, they might expect us to perform magic next time!


KB
gravatar
KATINA B.
San Bernardino, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2025
client vérifiéVérifié Client
10
Wow! Best service
They were amazing when I went to get my oil change. Made an appointment with them and right way they were working on my vehicle. I wasn’t even there an hour. Amazing job guys. I’ll return for sure.
The Team a., Manager de RCAR a répondu le 09/11/2025 08:10 AM

We appreciate you taking the time to share your experience. It's fantastic to hear that your oil change was speedy and efficient – just like a well-oiled machine! Our team aims to get you back on the road before you have time to finish that playlist. We'll be ready for your next visit whenever you are!


CH
CINDY H.
San Bernardino, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
10
Como en familia
Es mi primera vez en este negocio y fue una gran experiencia. Juan fue muy amable y cordial.
The Team a., Manager de RCAR a répondu le 09/11/2025 08:10 AM

Nos alegra saber que tu primera visita fue tan positiva. Juan realmente tiene un don para hacer que cada cliente se sienta especial - ¡casi como si estuviera haciendo un acto de magia! Esperamos verte nuevamente para que sigas disfrutando de nuestras ofertas.


1-15 sur 30 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.