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Raul's Auto Repair

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(191 Avis)
90
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
90
Score NPS ®

Détails de l'entreprise

À propos

Raul's Auto Repair is your one-stop shop for all auto repair needs in the city of Covina, CA. We specialize in automotive repair and maintenance. No matter the type of vehicle you drive, our team has the knowledge to provide you with professional service to ensure your vehicle runs smoothly and safely. Raul's Auto Repair is your one-stop shop for all auto repair needs in the city of Covina, CA. We specialize in automotive repair and maintenance. No matter the type of vehicle you drive, our team has the knowledge to provide you with professional service to ensure your vehicle runs smoothly and safely.

Catégories
Réparation automobile, Réparation de transmission, Entretien de la voiture
Contact
(626) 257-3066

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
520 E Rue Royale St Covina, CA 91723
Raul's Auto Repair's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(191 Avis)

Client vérifié
West Covina, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
9
Smog Certification
I needed to get my smog certification. This was my first time there. The staff were very nice. It didn’t take long which I appreciated. I’m new to this area, so I was fortunate to find an auto shop I can depend on.

EO
EUGENE O.
Covina, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2025
client vérifiéVérifié Client
9
Auto shop
Very accommodating and knowledgeable
The Team a. de Raul's Auto Repair a répondu le 07/24/2025 09:41 AM

We appreciate your feedback! It's great to hear that you found us accommodating and knowledgeable. We aim to make your experience as smooth as possible, like a well-tuned engine. If you have any other questions or need assistance in the future, just give us a shout!


CS
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CHRISTIAN S.
Covina, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2025
client vérifiéVérifié Client
10
Overhaul head gasket
My wife owns a 2021 Honda accord 1.5 which is sad to say blew a head gasket which the heads needed to be resurfaced and replace head gasket. Usually the turnaround time on a project like this could vary from two weeks to three weeks depending on the amount of work that the automotive shop is working on,The turnaround time at Raúl’s mechanic shop was nothing short, then spectacular. The day I dropped off the car he had removed the heads by the next day, when the heads or machined and finish, it took him or them two and a half days to return the car complete turnaround complete time was five days !! Which in my opinion is excellent !!!! I did emphasize that we needed the car as soon as possible and he saw our concern, and he went beyond the call of duty !! Thank you very much to everyone there the staff who also gave us a ride home, and the son who is very attentive as well and let’s not forget the crew crew thx !!
The Team a. de Raul's Auto Repair a répondu le 07/19/2025 09:43 AM

We appreciate your detailed feedback about your experience with us. It's quite the tale of the heroic Honda and its battle with the head gasket! We're glad to hear that our swift rescue mission saved the day. Five days is indeed a record time, and we're glad we could meet your urgency with a dash of efficiency and a sprinkle of care. Our team believes that a ride home is just as important as the repairs themselves, so we're happy to know our shuttle service hit the mark. Thanks for leaving such a comprehensive review. It’s customers like you who make our work worthwhile and keep our engines running smoothly!


KP
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KEVIN P.
Pomona, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2025
client vérifiéVérifié Client
10
Auto Repair
Outstanding work done and Range Rover brakes and brake lining taken care of as well as incidental other things that needed to be done to the car, fluids tire pressure, etc. they do a great job and they are outstanding customer service
The Team a. de Raul's Auto Repair a répondu le 07/11/2025 09:50 AM

We appreciate you taking the time to share your experience with us. It's always great to hear when our efforts to keep those brakes and all those “incidental” items in tip-top shape have hit the mark! Our team takes pride in not only the repairs but also in providing solid customer service—it's what keeps us fuelled up and ready to go. Drive safely and enjoy your smooth stops!


Client vérifié
Los Angeles, CA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/07/2025
client vérifiéVérifié Client
0
AC Diagnosis 2/5 experience
I went in for an ac diagnosis on my car knowing that there was a leak in the ac line. I told Raul that I wanted to get a full diagnosis (I was totally ok with paying the 65 for the diagnosis) and I wanted to let him know that I knew there was a leak, since I went to another shop and my friend is a mechanic and pointed it out where it was to me. I showed him where the leak was and he continues to insist that he “doesn’t know” if there’s a leak when I see a big ass whole in my ac line, and the only way to know is do a diagnosis. I cave in into the diagnosis since he is the mechanic and has experience so he should know more than me, and maybe he will find other things wrong other than the ac line. I come back 2 hours later and one of the workers helped me out and he was really nice and explained how they couldn’t complete the diagnosis since the ac line hole is so big they can’t reach other parts of the ac. But he quotes me 900 to get the whole line replaced when I go on rock auto and it’s a $20 part. In the end I paid 65 to know something I already knew and Raul needs to get his head out his ass and just hear people out. Luckily I wasted 65 I paid for your worker’s lunch and your morning coffee, but I won’t be coming back. I don’t doubt that Raul has a lot of experience (he has a crap ton of certificates on the wall, and his Google reviews show really nice and some exotic cars) but he genuinely seems like someone with anger management issues. If you go on his Google review, it’s literally him rebutting against the bad reviews and him glazing the good reviews. Always trying to justify himself and it’s giving main character syndrome. Anyways I wrote this long ass review idk if anyone will see it but I don’t doubt he is a bad shop hence I didn’t give a one star, but just my experience was subpar and I won’t be going back <3

JS
JOSE-CIPRIANO S.
Covina, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2025
client vérifiéVérifié Client
10
Smog repair system.
I would like to thank Raul's Auto Repair for the repair done to my car, and for the attention received for the people working at that place, especially the lady, at the reception desk. My regards.
The Team a. de Raul's Auto Repair a répondu le 07/08/2025 09:38 AM

We appreciate your feedback and are delighted to hear that you had a positive experience with us. It’s always nice to know that our team, especially our reception superstar, made a lasting impression. If your car ever needs a "mini spa day" again, we’ll be here, ready to work our magic!


AL
ANNALISE L.
Covina, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2025
client vérifiéVérifié Client
9
Services
First time having my car serviced at Raul’s. Employees were very friendly and attentive the service went great.
The Team a. de Raul's Auto Repair a répondu le 07/04/2025 09:42 AM

We appreciate you sharing your experience with us! It's fantastic to hear that our team made a positive impression and that your service went smoothly. We strive for a friendly atmosphere so you can feel at ease when bringing your car in. If there’s anything else we can do to keep you and your vehicle happy, just give us a shout!


IS
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IVONNE S.
Azusa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2025
client vérifiéVérifié Client
10
Excellent service!
I have been there 3 times with different cars, good customer service by phone and in person, they are really fast , I have been recommending them to friends and family !
The Team a. de Raul's Auto Repair a répondu le 07/03/2025 09:42 AM

We're glad to hear that you’ve had a fantastic experience with us across multiple visits. It's always wonderful when our efforts in customer service and efficiency come across as intended. Plus, there’s nothing quite like a good recommendation—like the automotive equivalent of a double shot of espresso! We appreciate your support and look forward to keeping your cars in tip-top shape while earning those glowing referrals.


MJ
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MIKE J.
San Dimas, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
10
Audi Throttle body replacement
Delighted with the Audi’s performance with the new throttle body.
The Team a. de Raul's Auto Repair a répondu le 06/30/2025 09:41 AM

We’re glad to hear that your Audi is purring like a content kitten with its new throttle body. It's always a win when performance gets a turbo boost! If there’s anything else we can do to keep that joyride smooth, just let us know.


BF
BRIAN W F.
Covina, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
7
As advertised
Fast efficient service smog check was so fast i had barely sat down I highly recommend RAULS auto service
The Team a. de Raul's Auto Repair a répondu le 06/30/2025 09:41 AM

We appreciate your feedback on your recent experience with our smog check service. It's always our goal to keep things moving faster than a speedy car on the highway! We're glad to hear that we met your expectations in both efficiency and service. Your recommendation means a lot to us, and we look forward to keeping the engines running smoothly for you and others. Safe driving!


NR
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NOEL R.
Covina, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
10
Quick tire repair
I needed a tire patched in a hurry and called Raul's Auto Repair . They told me to come right over and repaired my tire within 10 minutes. I was very pleased with their quick service
The Team a. de Raul's Auto Repair a répondu le 06/28/2025 09:43 AM

We're glad to hear we could get you back on the road in record time! Nothing quite like a speedy service to patch up those tire troubles. We aim to keep our customers rolling smoothly, so if you ever find yourself in need of more auto assistance, don’t hesitate to stop by!


AG
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ALEX G.
Walnut, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2025
client vérifiéVérifié Client
10
It was great, I they got my truck running good again,
We all need mechanics from time to time, I keep Rauls automotive shop on my speed dial, it's good to have a regular mechanic, I use them in the past, and I just used them recently, I am confident, in their work, and quality .thanks
The Team a. de Raul's Auto Repair a répondu le 06/27/2025 09:41 AM

It's great to hear that you have us on speed dial – we’ll make sure to keep our phone voice charming! We’re glad you’ve found a reliable partner in us, and it’s wonderful to know that our consistent quality has kept you coming back. Whether it’s a minor tune-up or a major repair, we’re here to help keep you rolling smoothly. Drive safe out there!


DB
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DENNA B.
Covina, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2025
client vérifiéVérifié Client
10
Smog check
Service was fast and efficient. Kind women at the desk helped me to my car ( I'm on crutches)
The Team a. de Raul's Auto Repair a répondu le 06/20/2025 09:41 AM

We appreciate your kind words! It's great to hear that our service was speedy and that our team could lend a hand when you needed it most. We believe everyone deserves a little extra help, especially when on crutches. If your car ever needs a quick tune-up again, we’ll be ready to help you out, crutches and all!


MG
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MIGUEL/JOSIE G.
West Covina, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2025
client vérifiéVérifié Client
9
Great and quick service...
I've been bringing my cars here for years. I've been very happy with the service. quality, and prices.
The Team a. de Raul's Auto Repair a répondu le 06/19/2025 09:41 AM

We are delighted to hear that you've been a loyal customer for years and have consistently enjoyed our service. It's our pleasure to keep your cars in top shape without breaking the bank. If cars could talk, we're sure yours would have a lot of compliments to share! Your continued support means a lot to us.


RV
RAUL V.
Baldwin Park, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2025
client vérifiéVérifié Client
10
Fast service
Fast service as a walk in and reliable.
The Team a. de Raul's Auto Repair a répondu le 06/13/2025 09:42 AM

We're glad to hear that you had a speedy experience with us. Here at Rauls Auto Repair, we believe in getting you back on the road faster than you can say "engine trouble." Your trust in our reliability means a lot to us, and we're here for all your future automotive needs. Drive safe out there!


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Bons de services et publications
Thank you for trusting us with your 2013 Nissan Rogue! 🚗💨 With 279,000 miles and still going strong, it looks like we might need to start a "Car of Fame" section! We're thrilled to keep you on the road! #RaulsAutoRepair #MileageGoals
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We're blushing! Thank you for trusting us for over 20 years! 🚗💪 We promise to keep your wheels turning and your smiles bright! We're always here to stand behind our work. Your support means the world! ❤️ #RaulsAutoRepair #TrustTheExperts
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Thank you for the sweet words! 🍒 We're thrilled to be your go-to auto shop for 3 years and counting! 🚗💨 Treating you like family is what we do best. Here’s to keeping your ride in tip-top shape! #CustomerCare #RaulsAutoRepair
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