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SureCritic / Concessionnaire Hyundai / Randall Noe Hyundai
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Randall Noe Hyundai

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(377 Avis)
83
Écrire un avis
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Détails du score

5 stars
74%
4 stars
10%
3 stars
7%
2 stars
2%
1 star
4%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
9
Total des ReScores™
4,7
Moyenne de ReScore™
83
Score NPS ®

Détails de l'entreprise

À propos

Randall Noe Hyundai is conveniently located in Terrell, TX. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Randall Noe Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Randall Noe Hyundai is conveniently located in Terrell, TX. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Randall Noe Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(972) 524-3775
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:00 AM - 2:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1608 W. Moore Ave Terrell, TX 75160
Obtenir des directions
Service après-vente's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(377 Avis)
Écrire un avis
Avis récents
MH
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Marilyn H.
Commerce, TX
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Car Problem
Problem with my car was quickly and accurately detected. The repair would take time. Accommodations were made for me to have transportation. My car was repaired and returned to me before the projected time to be fixed. I left as a very happy customer!
I left a very happy customer!!
SELBY H F. de Randall Noe Hyundai a répondu le 03/28/2022 08:03 AM

Thank you very much for the survey.     See you again soon .   God Bless    Sincerely   Selby Fuller  Service Manager 

LL
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Leanna L.
Corsicana, TX
2013 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Very helpful and professional.
I live just over an hour away, they stayed open past closing so I could pick up my car . Great job ac repaired.
SELBY H F. de Randall Noe Hyundai a répondu le 03/28/2022 09:01 AM

Thank you for your survey . Happy you have air condition now !   We appreciate you allowing us to fix your a/c concern.
We look forward to taking care of all you service needs .  God Bless.  Sincerely , Selby Fuller Service Manager 

Client vérifié
Enchanted Oaks, TX
2020 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/22/2022
Type de service : Repair
client vérifiéVérifié Client
6
Catégorie : Service
Excellent service
I have always had exceptional service from the employees at this location
Client vérifié
Scurry, TX
2016 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Love my Sonata
Purchasing my Sonata at Randall Noe is one of the best decisions I have made recently. Great car, reliable and friendly service. This is a no-brainer for anyone looking for a new, or used, vehicle.
SELBY H F. de Randall Noe Hyundai a répondu le 02/08/2022 09:50 AM

Thank you for the very nice comments !!!   We appreciate you coming to Randall Noe Hyundai .  Thank you for taking the time to complete our Hyundai Service Survey ,the 5 Star score was a bonus to us !!       We look forward to seeing you again for your next scheduled service visit .     God Bless . Sincerely, Selby Fuller Service Manager 

Client vérifié
Heath, TX
2012 Hyundai Veracruz
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
recall repair
Randall Noe took care of my recall repair! I had been waiting over 5 months for Clay Cooley to complete this and they told me I needed an additional part, which they did not have...Randall Noe staff was great!
SELBY H F. de Randall Noe Hyundai a répondu le 01/20/2022 09:31 AM

Thank you for your kind words . We are here to serve you and take care of all of your service needs . Thank you for the 5 STAR survey .   Look forward to seeing you again .  God Bless.   Sincerely,    Selby Fuller    Service Manager 

Client vérifié
Wills Point, TX
2021 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Awesome employees
Awesome customer service, great vehicles in love with the Hyundai Elantra .
SELBY H F. de Randall Noe Hyundai a répondu le 01/20/2022 09:33 AM

Thank you very much for taking the time to complete our service survey ,the 5 STARS was an extra bonus to us !!

We look forward to taking care of your service needs in the future .   God Bless.   Sincerely, Selby Fuller   Service Manager 

NT
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Norman T.
Lindale, TX
2021 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Good Service
Good Service
SELBY H F. de Randall Noe Hyundai a répondu le 01/20/2022 09:35 AM

Thank you so much for you Hyundai Service Survey  , we appreciate the 5 Star score .
We look forward to seeing you again for your next scheduled service visit.    God Bless.   Sincerely, Selby Fuller Service Manager 

Client vérifié
Forney, TX
2020 Hyundai Kona
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/10/2022
Type de service : Repair
client vérifiéVérifié Client
5
Catégorie : Service
Took too long.
Car not ready when promised.
SELBY H F. de Randall Noe Hyundai a répondu le 02/08/2022 09:28 AM

Thank you for taking the time to complete our Hyundai Service survey . I try to read each one and respond to customers concern.  I apologize for the length of time to complete the repairs on your service visit. It ended up being a very major time consuming repair fix that we did not anticipate .   Sorry for any inconvience it may have caused.
We can only pray that you will forgive us. We look forward to seeing you again for your next scheduled service visit.   God Bless.  Sincerely, Selby Fuller     Service Manager 

BW
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Brian W.
Forney, TX
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
BEST SERVICE EVER!
The entire staff at Randall Noe Hyundai always takes absolute great care of me and my vehicles!
SELBY H F. de Randall Noe Hyundai a répondu le 01/20/2022 09:25 AM

We appreciate you taking the time to complete our service department survey. It was an extra Bonus for the 5 STARS !!!   We look forward to seeing you again for your next scheduled service visit.   God Bless. Sincerely,
Selby Fuller Service Manager

WS
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William S.
Mabank, TX
2022 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/30/2021
Type de service : Maintenance
client vérifiéVérifié Client
6
Catégorie : Service
8000 mile service
Service took more than 1 hr.
at the end they confused my tucson (a White one)
with my X-wife's (a blue one)
before they started the service
then they had to correct the paper work
I think they need to verify the vin before they start on any vehicle
SELBY H F. de Randall Noe Hyundai a répondu le 01/05/2022 11:53 AM

Left two messages and two apologies for our mistake when creating a service repair order for your Tucson. 
I did contact the other party and apologized to them about our mistake and contacted Hyundai to correct the scheduled maintainence on their car.   i can oonly hope that your will forgive us on the matter and we will see you again for your next scheduled service visit.     Sincerely,   Selby Fuller Service Manager  

AP
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April P.
Terrell, TX
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
First time Maintenance
We were quite happy with our experience. It did take a little longer than we expected, or we might have planned to leave it there and come back, but it was not bad. We had phones, and when I asked, I was given access to the internet which made a big difference. The lady we dealt with was efficient and courteous. Several times sales staff would ask if we were okay or needed anything.
This was our first-time experience with scheduled maintenance since buying the car and it went without a hitch and they answered any questions we had.
SELBY H F. de Randall Noe Hyundai a répondu le 01/03/2022 05:06 AM

Thank you for taking the time to complete our service survey . I am happy our staff made you feel at home during your service visit.  In February 22 we will be moving into another service shop next door to where we are. It will be more efficient and the customer waiting area will have more amenities and comfortable .   We appreciate you and look forward to seeing you for your next next service visit.    Sincerely,   Selby Fuller Service Manager

Client vérifié
Terrell, TX
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Always a Good Job
Even though our warranties ran out on our vehicles some time ago, we continue to take our cars back to Randall Noe Hyundai for all our service needs. We trust them. They are efficient and do a great job every time. They don't waste our time, but are always sure to tell us of upcoming problems we need to be watching for. We can't imagine taking our cars anywhere else.
SELBY H F. de Randall Noe Hyundai a répondu le 12/09/2021 09:40 AM

Thank you very much for the kind words.   The 5 Star score was was an added bonus as well .  We look forward to seeing you again for your next scheduled service visit.     God Bless. Sincerely Selby Fuller   Service Manager

JV
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Jerry V.
Royse City, TX
2021 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/17/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Owner
The service department did a fantastic job on my in the time requested thanks to all
SELBY H F. de Randall Noe Hyundai a répondu le 12/09/2021 10:11 AM

tHANK YOU FOR TAKING THE TIME TO COMPLETE OUR SERVICE SURVEY . I APPRECIATE YOU TAKING MY PHONE CALL TODAY  AND ALLOWING ME TO EXPLAIN OUR SERVICE CAR WASHES.   WE LOOK FORWARD TO SEEING YOU AGAIN FOR YOUR NEXT SCHEDULED SERVICE VISIT.   MERRY CHRISTMAS AND GOD BLESS , SINCERELY SELBY FULLER SERVICE MANAGER 

Client vérifié
Forney, TX
2019 Hyundai Santa Fe Xl
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/10/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great customer service
Warn greeting at the service desk. Had the paperwork ready to go. No hassle!
Completed oil change, multipoint inspection, and other services in a timely manner.
Remember, make an appointment! Just don't show up, they are busy and want to give you the best service experience possible. Steve
SELBY H F. de Randall Noe Hyundai a répondu le 11/11/2021 05:59 AM

Thank youi for taking the time to complete the Hyundai Service Survey. We appreciate your feed back and giving us a 5 Star score.      We look forward to seeing you again for your next scheduled service visit.     Happy Thanksgiving and God Bless.      Sincerely , Selby Fuller Service Manager 

Client vérifié
Terrell, TX
2017 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/01/2021
Type de service : Maintenance
client vérifiéVérifié Client
8
Catégorie : Service
Recent Rating
I had a decent experience the last time I took my Hyundai SUV in for an oil change and tire repair. The staff is always great and knowledgeable however, my tire repair couldn't be completed due to a broken machine. The dealership should provide complete service.
SELBY H F. de Randall Noe Hyundai a répondu le 11/02/2021 06:14 AM

Thank you for your survey . I apologize that our tire machine was waiting on a part at the time of your service. 
We look forward to seeing you again for your next scheduled service visit.     God Bless.  Sincerely,  Selby Fuller Service Manager 

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