business image

Racetrack Auto and Tire

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 515 Avis)
89
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5
2
Total des ReScores
4,5
Moyenne de ReScore
89
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(410) 641-5262

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
10436 Race Track Rd Berlin, MD 21811-3268
Racetrack Auto and Tire's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 515 Avis)

DD
gravatar
DENNIS D.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
10
I need brakes
Needed brakes stat they came thru

RK
RICHARD K.
Bethany Beach, DE
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/12/2025
client vérifiéVérifié Client
8
Quality auto service
Erica set my appointment and was pleasant and ordered the tires I needed. I was there right on time and my tires installed without issues.

The only recommendation is the waiting area sure could use a face lift.

DP
gravatar
DAVID P.
Berlin, MD
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/12/2025
client vérifiéVérifié Client
10
Great customer service
Great service and assistance at front desk! Be prepared to bring a check to avoid the 3 % charge for use of credit or debit card. I am seeing other small businesses needing to do this. Their service is always first class.

KH
Kevin H.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2025
client vérifiéVérifié Client
Catégorie : Service
Kevin said it's always simple any time he goes into the business. He said they're professional, nice and kind. The customer service makes things comfortable.
Recommandé

PS
gravatar
PEGGY S.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2025
client vérifiéVérifié Client
10
Took my car in for oil change
Quick to get an apt to fit my schedule
Day of appointment was efficient
Staff was very friendly
MICHELLE W. de Racetrack Auto and Tire a répondu le 03/10/2025 01:03 PM

Thank you so much, Peggy, for the review! We thank you very much and we appreciate the business!


RP
gravatar
RHETT P.
Berlin, MD
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/07/2025
client vérifiéVérifié Client
0
3% charge when you use a debit card!! Ridiculous!!
I understand that Credit Card companies charge business a merchant fee that can be as high as 7%, so for large purchases (and maybe even small ones) I understand the business passing that charge on the consumer. However in most cases the charge a retailer incur for debit cards in much lower. Racetrack charging me to use my debit card has insured that I will no longer be a customer. It is a cost of doing business in today's market.
MICHELLE W. de Racetrack Auto and Tire a répondu le 03/10/2025 01:01 PM

Hey Rhett. Troy tried to reach out to you in regards to this. Feel free to give him a call back. 4106415262 or 4106413200. Thank you.


MS
Michael S.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
Catégorie : Service
Michael said the guys are professional, prompt and honest.
Recommandé
MICHELLE W. de Racetrack Auto and Tire a répondu le 03/10/2025 01:02 PM

Thank you so much for the feedback! We appreciate it very much and thank you for the business!


Client vérifié
Ijamsville, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
Unscheduled appointment
Got me in the same day, diagnosed the problem, repaired and completed in a couple hours.
MICHELLE W. de Racetrack Auto and Tire a répondu le 03/10/2025 01:01 PM

Thank you so much for the feedback! We appreciate it as well as the business!


BZ
Bernie Z.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
Catégorie : Service
Bernie said they were busy but they still fit him in and he appreciates that, he is always happy with them.
Recommandé
MICHELLE W. de Racetrack Auto and Tire a répondu le 03/10/2025 01:01 PM

Glad to hear it! Thank you for the review!


BD
gravatar
BILL D.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
10
Tire repair
Dropped off my Corvette wheel for repair. Fixed same day.
MICHELLE W. de Racetrack Auto and Tire a répondu le 03/05/2025 05:58 AM

Glad to hear it, Bill! We thank you for the business as well as the review!


RL
gravatar
RAYMOND L.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2025
client vérifiéVérifié Client
10
Auto Service
Excellent service. Rates are reasonable.
MICHELLE W. de Racetrack Auto and Tire a répondu le 03/05/2025 05:59 AM

Thank you so much, Raymond, for the review! We thank you for your business as well!


MW
Martin W.
Ocean City, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2025
client vérifiéVérifié Client
Catégorie : Service
Martin stated they got the job done, they were quick.
Recommandé
MICHELLE W. de Racetrack Auto and Tire a répondu le 03/05/2025 05:52 AM

Thank you so much for the review! We appreciate the business, and I am happy to hear you got in and out in a timely manner!


LA
gravatar
LAWRENCE A.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2025
client vérifiéVérifié Client
10
New Tires
Easy in and out Excellent service. Erica is the best.
MICHELLE W. de Racetrack Auto and Tire a répondu le 03/03/2025 10:10 AM

Glad to hear it Lawrence! We thank you for the review as well!


ER
EMILY R.
Silver Spring, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2025
client vérifiéVérifié Client
10
Headlight replacement
I needed to replace my complex headlight, and the process couldn’t have been smoother. The staff was incredibly friendly and helpful, making the whole experience quick and hassle-free. Highly recommend!
MICHELLE W. de Racetrack Auto and Tire a répondu le 03/03/2025 10:09 AM

Glad to hear it, Emily! Thank you very much for the review!


MH
gravatar
MARY H.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
10
Passenger side mirror replacement
Great service as always. We’ve been using your service since the 1990s as recommended by my parents. Never had any problems.
MICHELLE W. de Racetrack Auto and Tire a répondu le 02/28/2025 11:27 AM

Thank you so much, Mary, for the review! We thank you for the kind words and appreciate the business!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.