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Racetrack Auto and Tire

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 619 Avis)
89
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
Avis original
Évaluation globale 1,3/5Évaluation globale 1,3/5Évaluation globale 1,3/5Évaluation globale 1,3/5Évaluation globale 1,3/5
3
Total des ReScores
4,3
Moyenne de ReScore
89
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(410) 641-5262

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
10436 Race Track Rd Berlin, MD 21811-3268
Racetrack Auto and Tire's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 619 Avis)

CB
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CHERIE B.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
10
Oil Change
Racetrack Auto and Tire did a great job. They did an oil change, tire rotation and new wipers. Reasonable prices and they let you know if you need any other work for your next visit and how much it will cost. Very knowledgeable and friendly

HH
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HEIDI H.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
Long time customer
Always reasonable and nice to deal with. No surprises!!

KS
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KATHY S.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
I highly recommend Racetrack Auto
I have been a customer of Racetrack Auto for a few years now. I have always felt they have had my best interests in mind. They are not pushy in any way; rather they make suggestions if necessary. They have kept my car running in tip top form and they are friendly and courteous.

JG
JAMIE G.
La Plata, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
10
Quick service
My air conditioning stopped working while I was on vacation and they were able to fit me in and fix my car. Very friendly staff! Would definitely recommend.

BW
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BILL W.
Bishopville, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2025
client vérifiéVérifié Client
10
All the car needs were met thanks
All my car needs were met thank you

MS
MARK S.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2025
client vérifiéVérifié Client
10
Last minute rescue
Had tire problem on a summer Saturday morning (when everyone else was closed). They not only worked me in they were so nice—great customer service! I’ll be back!

WF
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WILLIAM F.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2025
client vérifiéVérifié Client
10
Fantastic Service .
Service was fast as usual. Received update on problem with defrost button blinking periodically when not in use. All of the staff were courteous and helpful.

RG
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RODNEY G.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2025
client vérifiéVérifié Client
10
Noise issue and oil change
Always, top quality, friendly service

KC
KEVIN C.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
10
Oils change and tire rotaion
I scheduled an early morning oil change and tire rotation. I’m new to Racetrack. My father has been a customer for years and recommended them. He is 84 years old, and they have been nothing but super to him. Unfortunately, he can’t drive anymore. That’s why I am here. The young lady at the counter was very nice. She welcomed me in an and a soon as I said my name, she knew why I was there. I dropped my vehicle off, did 30 minutes of shopping, and it was ready when I got back. Thank you for great service Racetrack. Your prices let us know you understand this that live here year round. Truly appreciate it!👍
MICHELLE W. de Racetrack Auto and Tire a répondu le 06/20/2025 12:29 PM

Thank you so much for the wonderful review, Kevin! We thank you very much for the feedback and we are thrilled to hear it was nothing but a great experience!


Client vérifié
Berlin, MD
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/19/2025
client vérifiéVérifié Client
6
Could have been a five
Had appt at 9:45 for oil change only. Got the vehicle back at 11:15. Not good turnaround
MICHELLE W. de Racetrack Auto and Tire a répondu le 06/20/2025 12:28 PM

I apologize for any inconvenience. I will reach out to the team at 589 and see why this happened as it is not acceptable. I apologies again.


BD
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Bill D.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
10
Excellent as always
Oil change and check over. Efficient and on time. Never had any issues here. Recommend!
MICHELLE W. de Racetrack Auto and Tire a répondu le 06/20/2025 12:29 PM

Thank you so much for the feedback, Bill! We thank you very much and appreciate the business!


RK
RICHARD K.
East Haven, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Emergency tire repair
Erica received my call and expressed concern to help me, and did a great job to work me in their schedule for this tire repair. The shop has a welcoming, friendly atmosphere with a large and comfortable waiting area plus they are very organized and efficient.
MICHELLE W. de Racetrack Auto and Tire a répondu le 06/20/2025 12:29 PM

Glad to hear it, Richard! We thank you for the feedback as well as the business!


EH
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ED H.
Berlin, MD
Mazda B2300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Excellent Service
Just needed an oil change and they scheduled me for the next day. Was able to pick the truck up at noon. Very speedy and professional service for my elder pickup.
MICHELLE W. de Racetrack Auto and Tire a répondu le 06/20/2025 12:30 PM

Glad to hear it, Ed! Thank you so much for the feedback as well as the business!


SK
SCOTT K.
Pittsburgh, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Fast Service
We are from out of town, the people at the company called Central Reservations recommended Racetrack Road automotive. They took care of our car pretty fast! Which is great because we're on vacation and now we have three more days have fun!
MICHELLE W. de Racetrack Auto and Tire a répondu le 06/20/2025 12:31 PM

Thank you so much, Scott, for the review! I am thrilled to hear that you had a great experience with Racetrack Auto and we thank you for the business! 


JL
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JANET L.
Ocean City, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Oil and tire rotation
Thank you for checking out the noise in my right wheel.
MICHELLE W. de Racetrack Auto and Tire a répondu le 06/20/2025 12:31 PM

You are welcome! We thank you for your business!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.