They did a great job bringing my old Disco back to life. Unfortunately I lost my temper when they told me the fuel pump was bad. Jason quickly got on the phone and walked me through the problem and explained why it had failed. I can't say sorry enough to the young woman who called me with an update. I know it's got to be hard to tell people they have to put more money into a vehicle. In my line of work, I have to frequently deal with difficult customers, Iand I was very impressed how well they worked with me when I became that guy.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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