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SureCritic / Purrfect Auto Service
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Purrfect Auto Service

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 875 Avis)
79
Écrire un avis
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Détails du score

5 stars
83%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
79
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(949) 653-0100
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
3075 Edinger Ave Tustin, CA 92780-7240
Obtenir des directions

Affiliations

Purrfect Auto Service's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 875 Avis)
Écrire un avis
Avis récents
Client vérifié
Irvine, CA
Mazda 3
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/11/2026
client vérifiéVérifié Client
7
Good quality work
Just had my brakes replaced, and got an oil/filter change at the same time. Drop off was smooth, and confirmation of the work they needed was easy.

However, it was hard to get any communication when I came to retrieving my vehicle. I called around 1:45 for an update, and was told it would be ready in 30 min, so I went over. I was then told that was a mistake, so it would be around 3. Having not heard anything at 3:30 I called again and was told they were waiting for a part, but it would be done before close. At 4;45 I texted again and was told to be there by 5:15 to pick it up. I know that there weren’t many working at the time, but I feel like knowing when I would be able to pick it up, especially near closing time if they were actually going to be done.

Once again, I reiterate that I have no issue with the work or anything that was done, but more so with the communication about any delays.
David H. de Purrfect Auto Service a répondu le 02/16/2026 09:40 AM

We appreciate you taking the time to share your experience. It sounds like we nailed the brake and oil change but tripped on the communication—definitely not a perfect pit stop on our part! Your feedback about the updates is really important to us, and we're working on ways to keep everyone in the loop without making them feel like they’re stuck in a waiting room at the dentist. If there’s anything else you’d like to share, we’re all ears. You helped us recognize where we can improve, and we love that kind of insight!

Bons de services et publications
A big shoutout to our amazing team for their stellar work! 🌟 We're thrilled we could brighten your day (and your headlights) without a long wait. Thank you for choosing Purrfect Auto Service! 🚗🔧 #QuickService #HeadlampHeroes
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Rainy Mondays are no match for our crew! ☔️ Big thanks to Tolo, Michael, and Julian for getting those older vehicles back in shape! We’re here to keep you rolling, rain or shine! 🚗💨 #PurrfectService #AutoFixPros
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We're thrilled to hear you enjoyed our crew's professionalism! 🚗✨ Toto's 36 years of experience really does make him a wizard under the hood. Thanks for trusting us with your ride—your vehicle is in purrfect hands! 🛠️ #PurrfectAutoService #ExpertMechanics
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We’re thrilled to hear your car is running good! 🚗✨ It’s like the engine is singing! 🎶 Thanks for trusting us with your ride. Keep cruising smoothly! #PurrfectService #HappyCars
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Thank you for trusting us with your older vehicle! 🚗 We love a good challenge, and we're thrilled to hear we got your car back to cruising smoothly. Remember, we’re always here to help keep your ride purring! 😸✨ #PurrfectAutoService #CarCare
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We're feeling the heat too! 🌞 Thank you for trusting us with your overheated ride! Our team is all about giving it their best hands. 🚗❤️ We're lucky to have customers like you! #PurrfectService #AutoAlchemy
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We're over the moon to hear your kind words! 🌟 Honesty and great prices are our fuel! Glad to help keep those cars purring smoothly. 🚗💨 Thanks for the shoutout—your trust means the world to us! #PurrfectService #HappyCustomers
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No complaints? Now that’s a review we love! 😄 We’re thrilled to keep your ride running smoothly. Remember, we’re just a pit stop away when you need us next! 🚗✨ #PurrfectService #HappyCars
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We’re thrilled to be your go-to for keeping those family autos purring! 🐾🚗 Your trust means the world to us, and we promise to keep delivering friendly service and top-notch care! Thanks for the love! ❤️ #PurrfectService #AutoCare
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We're thrilled to hear that your tune-up was perfectly timed for the rain! ☔️🚗 Keeping your car happy and healthy is what we do best! Thanks for being a loyal customer. We always aim to keep your ride Purrfect! 😺 #AutoCare #PurrfectService
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We’re thrilled to hear we could save the day before Christmas rain! ☔️ Your trust means everything to us. 🚗💨 Remember, we’re always here for your automotive needs, ready to keep you cruising smoothly! Thanks for the love! ❤️ #PurrfectService #AutoCare
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We're thrilled to hear that you trust us with your household vehicles! 🚗💨 Timely repairs and fair prices are our specialties. Thanks for choosing Purrfect Auto Service—where we stand behind our work! 😺💪 #AutoCare #CustomerLove
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Thanks for the shoutout! 🚗✨ At Purrfect Auto Service, we’re all about great service and even greater people—like Dave! Come by the shop, we promise to keep your car happy. 😄 #PurrfectService #AutoCare
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We're thrilled to hear you found us honest, expert, and speedy! 🚗💨 We strive to keep prices reasonable for all makes and models so you can keep your ride purring smoothly. Thanks for the fantastic review! 🌟 #PurrfectAutoService #HonestMechanics
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Thanks for being a loyal customer! We’re thrilled to know you trust Dave and Tolo with your car care. Here’s to many more years of keeping your ride purrfectly road-ready! 🚗✨ #AutoService #CustomerAppreciation
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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