I’m sitting here at another local tire store getting their work on my car corrected. I was a loyal customer(Multiple family cars) of Pughs for 10 years and 5 of those were ok, but I’ve had issue after issue with them, and it’s been every time lately. Reps don’t listen and they try to blame their mess ups on the customer. Disheartening, but not surprising in the world today. As I’ve said I’m taking my business elsewhere.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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