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SureCritic / Réparation automobile / Pughs Tire And Service Ctr Inc #2
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Pughs Tire And Service Ctr Inc #2

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(59 Avis)
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Détails du score

5 stars
79%
4 stars
13%
3 stars
<1%
2 stars
1%
1 star
5%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™

Détails de l'entreprise

Catégories
Réparation automobile, Atelier de réparation Firestone, Vente et réparation de pneus
Contact
(252) 355-6162
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
726 Se Greenville Blvd Greenville, NC 27858
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Pughs Tire And Service Ctr Inc #2's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(59 Avis)
Écrire un avis
Avis récents
AK
gravatar
Alvin K.
Greenville, NC
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/08/2018
Was working on a vehicle for my Army Soldier
Hello , to whom it may concern . My name is Alvin Kelsey . I visited your establishment on 11/19/2018 . I dropped my 1998 Pontiac Firebird off at your facility at 7:30AM that morning for the fitting of 4 brand new tires & also to have an alignment done . I was told that my vehicle would be ready at 12 noon . I returned at 12 noon & was told my vehicle still wasn't ready . I took the vehicle to them at 7am . They told me it was going to be ready at 12pm lunch time . A co worker took me back up there at 12pm & they said that they were having trouble removing the tires from the rim's . I got this phone call Monday 11/19 at 4:16pm . In the call he said nothing about the spacers lug nuts . Lynn picked me up from work at 5pm . Drove me to pugh's . My vehicle was parked out in front in a parking space . I walked in & the employee said are you here for your vehicle ? I responded yes . His response was she's already to go . He gave me the keys to the vehicle & I asked did y'all save the tires yall took off like I asked ? Then another employee walked up on me responding yes but they had problems getting the tires to lay flat against the spacers but they assured me that they had tightened all the lug nuts . I told him that I would take care of it & the employee help me put the other set of 4 tires into the vehicle . Then watched as I drove off . There was no mention of the lug nuts in this phone call . Nor did they call my mother . Also since there by the mall I'm sure the mall security cameras will show that I didn't pull out of that parking lot recklessly .at less than 2 miles a hour in a distance of 0.6miles in which I traveled on the alternate route I took . You telling me all 5 lug nuts came off the wheels ?
This is the phone call I received on the 11/20 . I have pictures of damages , voicemails , & receipts from other companies .
Non recommandé
AK
gravatar
Alvin K.
Greenville, NC
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/08/2018
Was working on a vehicle for my Army Soldier
Hello , to whom it may concern . My name is Alvin Kelsey . I visited your establishment on 11/19/2018 . I dropped my 1998 Pontiac Firebird off at your facility at 7:30AM that morning for the fitting of 4 brand new tires & also to have an alignment done . I was told that my vehicle would be ready at 12 noon . I returned at 12 noon & was told my vehicle still wasn't ready . I took the vehicle to them at 7am . They told me it was going to be ready at 12pm lunch time . A co worker took me back up there at 12pm & they said that they were having trouble removing the tires from the rim's . I got this phone call Monday 11/19 at 4:16pm . In the call he said nothing about the spacers lug nuts . Lynn picked me up from work at 5pm . Drove me to pugh's . My vehicle was parked out in front in a parking space . I walked in & the employee said are you here for your vehicle ? I responded yes . His response was she's already to go . He gave me the keys to the vehicle & I asked did y'all save the tires yall took off like I asked ? Then another employee walked up on me responding yes but they had problems getting the tires to lay flat against the spacers but they assured me that they had tightened all the lug nuts . I told him that I would take care of it & the employee help me put the other set of 4 tires into the vehicle . Then watched as I drove off . There was no mention of the lug nuts in this phone call . Nor did they call my mother . Also since there by the mall I'm sure the mall security cameras will show that I didn't pull out of that parking lot recklessly .at less than 2 miles a hour in a distance of 0.6miles in which I traveled on the alternate route I took . You telling me all 5 lug nuts came off the wheels ?
This is the phone call I received on the 11/20 . I have pictures of damages , voicemails , & receipts from other companies .
Non recommandé
RN
gravatar
Robert N.
Huntersville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2018
Reputable Auto Service!
Recently my daughter, who attends ECU, had a flat tire on a relatively new vehicle and brought the vehicle to Pughs Tire and Service. She had never been there before and I am 4 hours away and not familiar with auto service shops in the Greenville area.
While on the phone with my daughter, I asked to speak with someone at the store. Mr. James Pilioglos came on the line and informed me that, although the tire is relatively new, it had to be replaced due to extensive damage on the sidewall resulting from being driven a considerable distance while severely underinflated due to it going flat. After speaking with James for a few minutes I could tell that he was a person of high integrity. We discussed options and he assured me that he would replace the tire and put the spare back in the truck. He also committed to checking the tire pressure on the other 3 tires to ensure they were safe. At my request, James called me when he had completed the repairs and to review the bill.
At the end of our conversation, James expressed his understanding that as a parent, I was concerned with my daughter begin treated fairly and finding a reputable automobile service/repair shop where she would be respected and treated fairly. I can honestly say that James and Pughs Tire and Service is just that: an honest, reputable business that genuinely cares about their customers and delivers quality service in a professional and sincere manner. Should my daughter's car ever need any auto service while she is in Greenville, NC, we will definitely do business with Pughs Tire & Service. Thank you again James! It is people like you that make a positive difference!

Robert Newton
Recommandé
BP
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BLAKE P.
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2014
client vérifiéVérifié Client
Rotate Tires
Job done. No charge since I am a regular customer and will continue to be.
Recommandé
Jim de Pughs Tire And Service Ctr Inc #2 a répondu le 12/19/2014 08:54 AM

Blake,

Thank you so much for your positive feedback and we look forward to seeing you again in the near future. I hope you have a Merry Christmas!
Thank You
Jim Jernigan
District Manager
Pugh's Tire & Service Centers

BW
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BETH W.
Greenville, NC
Chevrolet Equinox
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2014
client vérifiéVérifié Client
Honest and friendly people
Best place to go in town!
Recommandé
RE
gravatar
ROBERT E.
Greenville, NC
Toyota Prius
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2014
client vérifiéVérifié Client
Tire service
The right rear tire on our Prius had a slow leak. As 50% of tread remained, a repair rather than a replacement was recommended. The repair was performed quickly and effectively. I appreciate the lack of attempt to up sell me.
Recommandé
Jim de Pughs Tire And Service Ctr Inc #2 a répondu le 12/11/2014 07:40 AM

Robert,
We appreciaet the positive feedback!! Thank you for choosing Pughs.
Jim Jernigan
District Manager
Pugh's Tire & Service Centers

PD
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PAUL D.
Greenville, NC
Toyota Sienna
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/07/2014
client vérifiéVérifié Client
Bid was high
For 2005 Toyota Sienna - received bid for ~$410 to work on front brakes. Toyota dealership, $220 for similar but less work. Questioned replacing brake fluid. Dealership less than private company? Makes me hesitant about Pughs. Still like your tires though. Would recommend for tires...
Recommandé
Jim de Pughs Tire And Service Ctr Inc #2 a répondu le 12/08/2014 10:27 AM

Paul, Thank you for the communication and I was glad to hear that our store manager Ty was able to talk to you about what our estimate actually included and that you have chosen to let us do the job and as always I apprecite your feedback along with your business!!
Thank You for choosing Pugh's!!
Jim Jernigan
District Manager
Pugh's Tire and Service Centers

JH
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JANET H.
Greenville, NC
Toyota Avalon
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2014
client vérifiéVérifié Client
Efficient and friendly
I have used Pugh's for years and constantly recommend them to others.
Recommandé
CC
gravatar
CLARE C.
Greenville, NC
Toyota RAV4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2014
client vérifiéVérifié Client
good service
prompt efficient service. never try to pad the bill. friendly and professional.
Recommandé
RP
gravatar
REBECCA P.
Greenville, NC
Toyota 4Runner
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/22/2014
client vérifiéVérifié Client
Fast
always great service in a timely manner
Recommandé
MF
gravatar
MYRLA F.
Greenville, NC
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/14/2014
client vérifiéVérifié Client
Quick tire rotation
Pugh's opens early. 1st one to arrive...so first to be serviced. Fast tire rotation. Got to work on time.
Recommandé
KC
gravatar
KEITH C.
Greenville, NC
Volkswagen Jetta
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/10/2014
client vérifiéVérifié Client
tire rotation
Great job and quick too.
Recommandé
BB
gravatar
BEBIE B.
Greenville, NC
Volvo S60
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2014
client vérifiéVérifié Client
Great customer service, timely
Inspection was done on less than an hour. Convenient
Recommandé
JD
gravatar
JUDY D.
Greenville, NC
Lexus ES 350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2014
client vérifiéVérifié Client
EVERYTHING !
EXCELLENT SERVICE !
Recommandé
SJ
gravatar
SAVILLA J.
Winterville, NC
Toyota Tercel
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2014
client vérifiéVérifié Client
Fantastic Customer Service
Thank you for always taking such excellent care of our vehicles, our son, and our daughters. We appreciate your kindness and professionalism. You always make sure we understand the repairs currently needed and future repairs.
Recommandé
1-15 sur 59 résultats
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