I came in desperate for a diagnosis of the source of a strange noise I was hearing in my Smart Car. They spent over an hour diagnosing the problem and attempting to find replacement parts. Even though parts were not available in the time I had left here, I was charged nothing for their efforts. I was extremely relieved to learn that I was safe to tow the car home. I couldn’t be more pleased.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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