I have never wasted so much money so quickly then I did at Poulsbo RV. Less than 18 months after we bought our trailer from them, it's a falling apart biohazard.
When we initially went to pick up our trailer, not only was it not ready, but add-ons we had purchased weren't installed and the inverter was bad. That was fixed soon enough, but only after multiple emails to the service department and our salesman allowed us to actually pick it up at a time convenient to us.
15 months later and the trailer may well be a total loss. Even though we took it to Poulsbo for winterization after owning it for only 5 months, we've had significant water intrusion that resulted in huge amounts of mold taking over the carpet under the dinette, in addition to a cracked skylight, the inverter broken AGAIN, and a warping front facade.
To think that on our vacations and weekends in State Parks, my family was breathing in mold spores due to the slipshod product that Poulsbo RV sold us for over $30k is disgusting. Avoid Poulsbo RV at all costs - their products are garbage.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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When we initially went to pick up our trailer, not only was it not ready, but add-ons we had purchased weren't installed and the inverter was bad. That was fixed soon enough, but only after multiple emails to the service department and our salesman allowed us to actually pick it up at a time convenient to us.
15 months later and the trailer may well be a total loss. Even though we took it to Poulsbo for winterization after owning it for only 5 months, we've had significant water intrusion that resulted in huge amounts of mold taking over the carpet under the dinette, in addition to a cracked skylight, the inverter broken AGAIN, and a warping front facade.
To think that on our vacations and weekends in State Parks, my family was breathing in mold spores due to the slipshod product that Poulsbo RV sold us for over $30k is disgusting. Avoid Poulsbo RV at all costs - their products are garbage.