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Platinum Hyundai

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(344 Avis)
74

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5
50
Total des ReScores
4,8
Moyenne de ReScore
74
Score NPS ®

Détails de l'entreprise

À propos

Platinum Hyundai Of Tracy is conveniently located in Tracy, CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Premier Hyundai Of Tracy’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment Platinum Hyundai Of Tracy is conveniently located in Tracy, CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Premier Hyundai Of Tracy’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(209) 820-3550
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
3480 Naglee Road Tracy, CA 95304
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(344 Avis)

CR
gravatar
Christopher R.
Merced, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/13/2026
0
Catégorie : Service
Dealership still hasn't processed the payoff
The Service Department has been excellent. However, Sales and Finance have been very disappointing.

It has been more than a month since my trade-in, and the dealership still hasn't processed the payoff because they never notified the finance company. Their inaction has left the account showing past due and has put my credit at unnecessary risk. I have made multiple calls and sent several messages, but they have not responded.

Sales and Finance should handle timely processing and basic communication as a standard practice. Customers should not have to chase down updates or repeatedly follow up to get something this simple resolved.

I expect them to resolve this issue quickly and to make meaningful improvements so this doesn't happen to anyone else.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.