Listen, I came in with no hope of my Nissan Altima ever being drivable. But the mechanics at phoenix knew exactly what to do while offering me 3 options that best fit my financial situation. I would also like to shine line at the phenomenal customer service received by the front desk guy. Thank you thank you thank you 1000/10
Starting from the very beginning when I introduced myself, and I came for I was amazed. Being my first time dealing with this, Nate made the experience so easy. He explained each process to the fullest. What was covered, what wasn't. I appreciate everything.
I got a flat tire at 630 am on my way to work. This was the closest place. I waited 1 hour until they opened. Everyone was so nice and kind and understanding. I was helped immediately. They replaced my tire, and I was on my way. I will definitely return for all my other car needs and maintenance. Thank You!!!
This was my first time coming to this shop and I was happy with my service. I went since my ac stopped throwing cold air. The gentleman assisting my car brought me a couple of times out to show me what was wrong with my car and I really appreciated that. He explained the cause of one of my problems by showing me. The whole entire staff were very nice and attentive. I will definitely use your service again.
The manager Ali helped me once I arrived. I am a woman and it’s so difficult to find an honest mechanic. Ali had my 4 wheels aligned and advised me what I needed to do and explained the options available. Thank you so much.
Make sure to verify what the quoted price is, they charge a lot for their work and employ people who might not even be licensed.
I was attended to by an older Indian man whom I heard quoted me for 19 per tire but was actually 90 in total for two front tire mount and balance plus taxes and fees. I had also called several days before asking for the price of the service and a representative told me about $32 for the service. I was very disappointed with since inconsistency and surprise when I got the bill.
On the plus side, they did do the job right but I probably won’t return to them unless I absolutely have to.
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