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Phils Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(154 Avis)
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
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Détails de l'entreprise

À propos

We specialize in complete vehicle diagnostics and repair.
24-hour roadside assistance
We specialize in complete vehicle diagnostics and repair.
24-hour roadside assistance

Catégories
Entretien de la voiture, Atelier de réparation, Entretien de la voiture
Contact
(315) 524-8129

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
1364 Route 104 Ontario, NY 14519-8936
Phils Automotive 's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(154 Avis)

LB
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Lawrence B.
Troy, NY
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/25/2021
Lost keys
My 2011 Chevy Cruze was picked up on 3/21/2021 from an auto accident seen, keys were given to the tow truck driver and now they are missing? How in the sweet lord do you lose a set of keys so that the owner os said vehicle can gain access to the trunk... I lost a pair of jumper cables and a coat that was given to me by a dear friend of mine... that coat is I’ll replaceable.... as it used to belong to my friends husband.
Not a happy camper here
Plus I was asked to call an hour before going to lot meeting for 10am then became 10:35 am..... how do you make customers wait for you? Not very good business if you ask me
Non recommandé

SB
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Scott B.
Ontario, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2016
Honest! Trustworthy! Hard to come by these days!!!
Have been going there for a few years now and have always had great honest service! I had them do service and the part went bad within the year warranty and they replaced the part for free, not even knowing the part was bad. That's how you stay in business and get repeated loyal costumers!!!
Recommandé

SP
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STEVE P.
Sodus Point, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2015
client vérifiéVérifié Client
Emergency Repair Service
They were awesome, my car had several tail lights out. I brought the car there, thinking that it was an electrical problem. It was just that several bulbs had gone out on the car. The got me right in and right out. They were wonderful
Recommandé

SL
Stephen L.
Ontario, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/23/2015
client vérifiéVérifié Client
Catégorie : Service
Stephen said this business was very informative and professional.
Recommandé

TL
TJ L.
New York
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2015
client vérifiéVérifié Client
Catégorie : Service
TJ said this business is pretty good and they have good customer service.
Recommandé

DM
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DANIEL P M.
Webster, NY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/18/2015
client vérifiéVérifié Client
I have been a loyal customer for 30 yrs. They are upfront and honest with you and I like that
This time I went for my synthetic oil change and as I was paying for that service they said my windshield washer fluid was low and added some to top it off, charging $2.99/gal. I was not appreciative of that because I did not ask for that (I have a lot of it at home to fill my own) and when professionals think they're doing YOU a favor and charge you, it is NOT a favor. Water is cheap I realize, and if you'd like to reward me at that time for my service to you, then I'd say fill it as a thank you and not an extra. I actually felt violated. Just have to be aware of saying 'not anything extra please' at the next visit. I like giving to people and thought how nice it would have been if they didn't add the extra couple dollar onto my bill. Customer relations is a huge plus in my book
Recommandé
Mike C. de Phils Automotive a répondu le 10/23/2015 07:47 AM

Thank you for your time, we appreciate your input.  We will take this suggestion into consideration. We appreciate your years of loyalty.


EC
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ERNEST C.
Webster, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2015
client vérifiéVérifié Client
Hitch Installation
Phil's continue to do a great job!
Recommandé

JF
Jack F.
Ontario, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2015
client vérifiéVérifié Client
Catégorie : Service
Jack said they did a great job. He always recommends them to his friends.
Recommandé

DC
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DAVE C.
Walworth, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/14/2015
client vérifiéVérifié Client
Phil's
As always, the team at Phil's never ceases to amaze with their GREAT customer service!!
Recommandé

MS
Michael S.
New York
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/13/2015
client vérifiéVérifié Client
Catégorie : Service
Michael said all of his family uses this business. They always do what they are asked and they are prompt.
Recommandé

JS
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/08/2015
client vérifiéVérifié Client
car maintenance
friendly professional helpful
Recommandé

DL
Doris L.
Webster, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/08/2015
client vérifiéVérifié Client
Catégorie : Service
Doris said this business is honest, friendly and courteous. They do a good job.
Recommandé

GM
Glenn M.
New York
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/08/2015
client vérifiéVérifié Client
Catégorie : Service
Spoke with Scott. He said this business completed everything to his satisfaction.
Recommandé

LP
Lakshman P.
Rochester, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/08/2015
client vérifiéVérifié Client
Catégorie : Service
Spoke with Connie. She said they were satisfied with the service the business provides. They are very accommodating.
Recommandé

TS
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TODD S.
Ontario, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2015
client vérifiéVérifié Client
awesome customer service and work
always amazing and very friendly
Recommandé

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