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Finns Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(2 274 Avis)
91
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
2
Total des ReScores™
4,5
Moyenne de ReScore™
91
Score NPS ®

Détails de l'entreprise

À propos

PROVIDING QUALITY CAR CARE IN WEBSTER, NY SINCE 1939.
At Finns Automotive, we strive to keep our customers driving safe and reliable autos with outstanding customer service. PROVIDING QUALITY CAR CARE IN WEBSTER, NY SINCE 1939.
At Finns Automotive, we strive to keep our customers driving safe and reliable autos with outstanding customer service.

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(585) 265-9620
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 1:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
45 E Main St Webster, NY 14580-3239
Obtenir des directions

Affiliations

Finns Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(2 274 Avis)
Écrire un avis
Avis récents
JM
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Jim & Gail M.
Webster, NY
Ford Mustang
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Windshield wiper problem
Issue with my wipers. They wouldn't respond to the control switch. Turned out to be a number of reasons for the failure. Took a few days but all issues were resolved. Very pleased with the service.
DC
David C.
Honda Fit
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
Good service
The work was done correctly and in a good amount of time....
KV
Kandy V.
Farmington, NY
Audi A4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Great service nice friendly staff
I love the fact that they give you a call or text when things need to be done. Which is wonderful for me because I’m horrible about keeping track of inspection and oil changes. They also can set up an appointment in a timely manner.
MD
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Mike D.
Rochester, NY
Ram 2500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
10
As always promo and good service
I always prompt and great service
Finns A. de Finns Automotive a répondu le 05/28/2025 01:33 PM

Thank you!

MK
Mark K.
Webster, NY
Chevrolet Malibu
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
Auto Service
Great Service as Always From Bob And the Team
Finns A. de Finns Automotive a répondu le 05/28/2025 01:33 PM

Good to hear!  Thank for choosing Finns!

Client vérifié
Webster, NY
Acura RDX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Inspection
I had an appointment for NYS inspection. This business was on time, friendly and the waiting area is clean! Thank you.
Finns A. de Finns Automotive a répondu le 05/28/2025 01:32 PM

You are welcome! Thank you for choosing Finns!

TJ
Teresa J.
Toyota Prius
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Alignment price was good
They had the best deal for 4- wheel alignment. It was my 1st time using them. I asked for a quote on brakes/shocks, but they said I didn't need them! I will definitely go back!
Finns A. de Finns Automotive a répondu le 05/28/2025 01:31 PM

Honesty is the best policy!  Thank you for choosing Finns!

SR
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Sandra R.
Rochester, NY
Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Oil change
Had an appointment for an oil change. The friendly staff got me in and out within a half hour. Would definetly recommend them!
Finns A. de Finns Automotive a répondu le 05/28/2025 01:30 PM

Thank you for choosing Finns!  We appreciate your business!

SG
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Sharon G.
Webster, NY
Toyota Prius c
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2025
client vérifiéVérifié Client
10
Great service
Explained in detail what needed to be fixed now, and what could wait, and why.
Finns A. de Finns Automotive a répondu le 05/28/2025 01:28 PM

Good to hear!  We treat all oour customers with the utmost respect as well as their vehicles.  Thank you for choosing Finns!

EV
Enzo V.
Webster, NY
Chevrolet Colorado
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Excellent automotive
Very impressed with the service and attention to detail very through I found my car shop for my truck
Finns A. de Finns Automotive a répondu le 05/28/2025 01:26 PM

Such kind words, thank you!

Client vérifié
Webster, NY
Buick Verano
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
10
Bob is awesome.
Great customer service. Fast turnaround around. Honest advice and work. Great shop!!
Finns A. de Finns Automotive a répondu le 05/28/2025 01:25 PM

Great to hear! Thank you!

Client vérifié
Rochester, NY
Chevrolet Sonic
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/12/2025
client vérifiéVérifié Client
10
Nurse
The owner James was great. He personally took me to my job while they worked on my car. When it was finished he came and picked me up. Bob, the man at the front desk was polite and professional. Fair cost for the work I had to have done and they didnt try to get me to do extra like other shops I've gone yo in the past. Finn's is definitely my car shop from now on.
Finns A. de Finns Automotive a répondu le 05/28/2025 01:21 PM

We try and go the extra mile. Nothing better than a happy customer's smile!

Client vérifié
Webster, NY
Chevrolet S-10
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2025
client vérifiéVérifié Client
10
GREAT SERVICE !!!
Always take Very Good Care of My family !!
Finns A. de Finns Automotive a répondu le 05/28/2025 01:19 PM

Good to hear! Thank you for choosing Finns!

MR
Mike R.
Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
10
Helpful and understanding!
Really appreciated their assistance and not trying to overcharge me! Pricing was reasonable and I could tell they didn't want there to be problems and were not enjoying having to do that. They also didn't get annoyed with me calling to check everything. Overall, great service and help!
Finns A. de Finns Automotive a répondu le 05/28/2025 01:18 PM

Honesty is best policy. Thank you for choosing Finns!

Client vérifié
Subaru Impreza Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
10
Excellent customer service and vehicle care
Bob at Finn’s is wonderful to work with! They have a great team there and excellent customer service. They were very honest, communicative, and kind. My car now runs smoothly (and silently)!
Finns A. de Finns Automotive a répondu le 05/28/2025 01:04 PM

This is nice to hear!  We will keep up the good work! Thank you!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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