Phil Long Hyundai Of Chapel Hills is conveniently located in Colorado Springs, CO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Phil Long Hyundai Of Chapel Hills’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email Phil Long Hyundai Of Chapel Hills is conveniently located in Colorado Springs, CO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Phil Long Hyundai Of Chapel Hills’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more
Sales process was fine. Fair price was agreed-upon with written promises that the dealer would take care of tires, as I explicitly mentioned, I was buying this car for winter driving and needed tires that were capable of driving in snow.
Delivery and follow up processes leave a lot to be desired.
The only stipulations and promises to the sale were that the dealer would replace four tires, and repair a wheel that was known to be bent the day of the sale.
The tires, which should’ve only taken a few days, took several weeks to get in. During this time I had to repeatedly check in for updates, as no one was letting me know what was going on.
After 2 weeks, tires arrived, I was told that the bent wheel would be another week for repair. Assuming that the wheel did not get sent out during the two week waiting Period for some reason.
During this time, I’ve been driving the vehicle on the spare Wheel and tire.
I was reasonably frustrated at progress, and was told that Drew, the "we owe" manager would reach out, they never did. My wife and I called several times with no call back.
Andy, the service manager, promised to take care of it over a week ago and now will not respond to calls or messages.
Still waiting for someone to reach out and give me an explanation. Complete Lack of communication And follow up. Would never purchase anything from this company again with this kind of treatment.