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Baxter's Automotive

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(538 Avis)
100
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
99%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
100
Score NPS ®

Détails de l'entreprise

À propos

Auto Repair and Auto Electrical Diagnosis for European and Import Vehicles. Specializing in BMW, MINI Cooper, Audi, Volkswagen, Volvo, Lexus, Toyota, Honda, Acura, Mazda, Subaru, Nissan and Infiniti. (Servicing model years 15 years old and newer only.) Auto Repair and Auto Electrical Diagnosis for European and Import Vehicles. Specializing in BMW, MINI Cooper, Audi, Volkswagen, Volvo, Lexus, Toyota, Honda, Acura, Mazda, Subaru, Nissan and Infiniti. (Servicing model years 15 years old and newer only.)

Catégories
Réparation automobile, Réparation automobile d'importation, Réparation automobile européenne
Contact
(719) 264-6611
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
closed
Sat
closed
Sun
closed
* Heure des montagnes (É.-U. et Canada)
4911 Northpark Dr Colorado Springs, CO 80918
Obtenir des directions
Baxter's Automotive's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(538 Avis)
Écrire un avis
Avis récents
BP
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Bill P.
Colorado Springs, CO
Toyota 4Runner
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2025
client vérifiéVérifié Client
10
First time with new owner
got my 2015 4Runner serviced. I will miss Ed and Patricia, however, the new owners of Baxter Automotive are super! I highly recommend the 'new' Baxter Auto to everyone! You will be very pleased with the service and high standards that are still there!
Gestionnaire de Baxter's Automotive a répondu le 05/29/2025 02:57 PM

Thank you very much for your support, and lovely review! We appreciate it a lot.

TM
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Ted M.
Colorado Springs, CO
Nissan Frontier
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2025
client vérifiéVérifié Client
10
Easy in easy out
I appreciate the time and effort put in to find the problem. The pickup is running very well now!
Gestionnaire de Baxter's Automotive a répondu le 05/29/2025 02:55 PM

Delighted to hear it is running so well! Thank you for your review, and you're more than welcome.

JM
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Joe M.
Colorado Springs, CO
Toyota RAV4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2025
client vérifiéVérifié Client
10
Exceptional and Comprehensive Service
The service that I receive from Ed, Patricia is consistently exceptional and comprehensive. Ed always ensures that the maintenance he performs is done right the first time. Patricia ensures that all the parts are quality. Little Ben, their dog, is always on hand to greet customers with a friendly smile and warm wag. All of our vehicles have been serviced at Baxters for the past thirteen years and we are grateful for their hospitality and exceptional service. Ed has a gift for being able to fix and repair our cars. Ed, Patricia and Little Ben, you are greatly appreciated.
Patricia B. de Baxter's Automotive a répondu le 04/28/2025 10:56 AM
Thank You for the exceptional & heartfelt review ! And, many thanks for all the years of kindness, trust, suppport, confidence & loyalty.  You are also greatly appreciated !! Little Ben says thank you for mentioning him too !!! 
Client vérifié
Colorado Springs, CO
Subaru Impreza Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Mechanical Wisdom
A check engine light popped on and I believed the worst. Easily scheduled a time for Ed to look over the vehicle for the problem. He was through and efficient as he found the problem within about an hour. Contacted me about the solutions and helped me understand the short and long term solutions for the vehicle. I appreciate his knowledge, efficiency, dedication to craft and will be back with more of my vehicles.
Patricia B. de Baxter's Automotive a répondu le 04/23/2025 08:16 AM
Thank You for your kind compliments ! We really appreciate the time you took to write us such a thoughtful & insightful review.  If you can believe it, Ed has been diagnosing cars for 37 years !! And, he still loves a good challenge !!! Thanks for all the trust & confidence you place in Ed each & every visit. 
JG
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Jacki G.
Colorado Springs, CO
Audi Q7
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Super!
We are long time customers and Ed and Patricia are truly the gold standard! They have taken care of our cars for a while now - we trust them 1000%.
Patricia B. de Baxter's Automotive a répondu le 04/16/2025 01:29 PM

Thank You for the Super Review ! Just can't say Thank You enough for always trusting Ed & having such confidence in his diagnostic skills. I'm so glad you found us all those years ago, you're Super too !! Many many thanks !!!

Client vérifié
Colorado Springs, CO
Mercedes-Benz GLK-Class
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2025
client vérifiéVérifié Client
10
Very professional and friendly family business!
Each time Patricia and Ed make the entire process smooth and easy. Very friendly and professional family business. The communication is always quick, clear and detailed. They answer all the questions you might have and leave no room for any doubts. You don’t feel rushed and the work on your car is done efficiently and on time. Patricia and Ed explain what was done, show you parts/samples, so you really can trust that the entire repair is not only top notch but also transparent. They don’t push you to do unnecessary work and recommend only what (and when) should be done. Each time I feel comfortable and assured leaving my car in their hands. I’m very happy I found them and I can’t recommend Patricia and Ed highly enough! BTW, don’t forget to meet Ben, their super friendly dog!
Patricia B. de Baxter's Automotive a répondu le 04/14/2025 07:49 AM
Wow, thank you for the glowing review ! We truly appreciate the time you took to write us such a thoughtful, insightful & thorough review of your experience with us. Your review is 5 stars !!! We're thrilled that we made such an impression and you feel comfortable & assured that your Mercedes is being well cared for.  You have a very well kept & loved Mercedes that we look forward to continuing to keep in such meticulous shape. And, thank you for mentioning Ben, he sure did love to hear his name when I read out loud your review. Many Many Thanks !!!       
Client vérifié
Colorado Springs, CO
Toyota Tacoma
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Always a pleasure!
Ed and Patricia are the standard for how customer service should be!
Patricia B. de Baxter's Automotive a répondu le 04/10/2025 03:40 PM
Love the review ! Thank You !! As always, it's so nice to see you !!! Thanks for always being so good to us !!!! 
JH
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Jennifer & Fred H.
Colorado Springs, CO
Nissan Altima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Baxter’s is the beat
I can’t say enough about Patricia and Ed. They genuinely care about their customers and go out of their way to make sure you know what maintenance will need to be done within the next 6m-year. This helps so much with planning for expenses, especially for my young adult daughter.
Patricia B. de Baxter's Automotive a répondu le 04/10/2025 10:58 AM
Thank You for the very nice review ! As planners ourselves, we do like to provide each & every customer with their upcoming services & repairs in advance. As always, it was nice to see you & thanks for always thinking of us first with it comes to the Nissan !!      
JM
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Joe M.
Colorado Springs, CO
Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
Awesome Service!!!
Baxter’s always goes above and beyond my expectations for quality work and exceptional service. Ed , Patricia, and Little Ben are a joy to do business with. They are professional, friendly, and attentive to automotive needs. I am grateful for their service and commend them for dedication to providing excellent service. You are appreciated.
Patricia B. de Baxter's Automotive a répondu le 04/09/2025 08:11 AM

That's what we love to hear, Thank You ! And, Thank You for all your support, trust, confidence & loyalty all these years. Little Ben sure loves to be included in reviews; so, thank you for mentioning him too !!    

WH
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Wendy H.
Colorado Springs, CO
Mercedes-Benz GLC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Outstanding
I was expecting a large bill due to the type of car I have, a German made car, and I was so pleasantly surprised. Had I taken it to Mercedes? It would've been a whole different story. Wonderful staff and very honest. Highly recommend.
Patricia B. de Baxter's Automotive a répondu le 04/09/2025 07:12 AM
Oustanding Review ! Thank You Wendy, we Love your review !! It's a pleasure to service your well cared for Mercedes. We're happy you are pleased and we'll continue to take excellent care of you & your Mercedes. Many Thanks !!!    
TB
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Tricia B.
Monument, CO
Toyota Tacoma
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
The RIGHT Stuff
As always, I can count on Baxter’s Automotive to take excellent care of my Toyota Tacoma. Had my rear brakes serviced and all went smooth. See you next visit.
Patricia B. de Baxter's Automotive a répondu le 04/03/2025 07:13 AM

We love the title of the review !  Thanks Tricia !!  Always happy to take excellent care of your Tacoma.  

KP
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Karen P.
Colorado Springs, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
10
Ed and Patricia are the BEST!
Once again Ed saved us a very significant amount of money. He found a problem but researched it to find that it was under warranty and referred us to the dealership. We would never have known. So honest and trustworthy! Both Ed and Patricia know how to run a business in the most genuine, kind, and professional manner. We would never go anywhere else!!!!
Patricia B. de Baxter's Automotive a répondu le 04/03/2025 07:11 AM
Thank You Karen & Mike ! We're the blessed ones !!  You & Mike are always so kind, generous and appreciative of all we do. You always trust us, have confidence in all Ed does and are so supportive of our small business.  Many Many Thanks for always having us take such excellent care of your BMW X5.  
CE
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Cliff E.
Colorado Springs, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
10
Always the Best!
Thanks Ed,
Your quick and thorough assessment of a serious problem, saved us from a potential event out on the road.
As always, you and Patricia are the best. God bless you!
Cliff
Patricia B. de Baxter's Automotive a répondu le 03/26/2025 11:12 AM

You are so kind Cliff, Thank You ! We appreciate the really nice & heartfelt review !!  Thanks for always thinking of us & trusting us with your vehicles !!!  

MN
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Melissa N.
Colorado Springs, CO
MINI Cooper Hardtop
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Trust your car to Baxter’ Automotive!
Yesterday, I took my MINI to Baxter’s Automotive for an oil change. Not only did Ed change my oil but he also performed a comprehensive check of my car. I was told that there were a few maintenance things that should be done as scheduled per to MINI recommendations, but no pressure by Ed to get them done ASAP!
(I plan to have them done this summer)
And, l kid you not, my car drove like it had more horsepower than before! I wouldn’t trust my car to anyone else. Thank you Ed, Patricia, and Ben (front of shop 4 legged greeter) See you all soon!!!
Patricia B. de Baxter's Automotive a répondu le 03/26/2025 07:27 AM
Thank You Melissa !  What an awesome review !! So glad you appreciated Ed's comprehensive & thorough inspection with the oil change service.  We take oil change services very seriously !!! Plus, we appreciate your referrals & support !!!! Many Many Thanks !!!!! P.S. Ben says he appreciates being mentioned & valued for his "greeting" services too. Ben is certainly an integral part of the team.  :-)   
DT
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Dave T.
Colorado Springs, CO
Honda Odyssey
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2025
client vérifiéVérifié Client
10
Excellent service...
Ed's a Boss Wrench!
Patricia B. de Baxter's Automotive a répondu le 03/23/2025 06:37 AM

Thank You Dave ! We appreciate the kind compliments !! And, we very much appreciate all your trust, confidence & continued loyalty all these years for all your vehicles !!! 

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