I have texted twice once June 30 and again July 30. I have called 4 times the past four weeks when I posted a review of my dissatisfied and continuing issues with my truck. I still have yet to receive a call back. The sister dealership in Glenwood Springs called to ask if I needed maintenance and to ask if I knew anyone who was interested in buying a vehicle. I explained to that sales rep my situation and still have not received a call back. My next step will be to call the BBB, Ford, and then a lawyer. I have traveled over 4,000 miles taking my truck in for repairs and either they say nothing is wrong and then I take it back and they say it is the transmission or I pick it up when I am told it is fixed and it is not and I have to bring it back. This has been the worst experience ever with buying a vehicle and not getting anything fixed properly.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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