My opening conversation was friendly and empathetic. I needed automotive service right away, brakes.
They were accommodating , understanding and knowledgeable.
They diagnosed my car thoroughly and offered sound advice.
The repairs were timely. They even wanted to help solve other outside issues.
Great people and a job well done.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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They were accommodating , understanding and knowledgeable.
They diagnosed my car thoroughly and offered sound advice.
The repairs were timely. They even wanted to help solve other outside issues.
Great people and a job well done.