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Palo Alto Auto Care

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(82 Avis)
98
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
98
Score NPS ®

Détails de l'entreprise

À propos

Welcome to Palo Alto Auto Care, where automotive excellence meets exceptional customer service! At Palo Alto Auto Care, we take pride in being your trusted destination for all things automotive. Our mission is to keep your vehicle running smoothly, looking stunning, and ensure your peace of mind on the road. Discover the difference here, Welcome to Palo Alto Auto Care, where automotive excellence meets exceptional customer service! At Palo Alto Auto Care, we take pride in being your trusted destination for all things automotive. Our mission is to keep your vehicle running smoothly, looking stunning, and ensure your peace of mind on the road. Discover the difference here, where we turn your automotive needs into a worry-free journey. Drive in with a problem, drive out with a solution – that's our promise to you! ...more

Catégories
Carrosserie, Entretien de la voiture, Entretien de la voiture
Contact
(650) 494-1303

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
699 San Antonio Rd Palo Alto, CA 94306
Palo Alto Auto Care's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(82 Avis)

JP
JULIET P.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Quick Service and Fair Prices
I love Palo Alto Auto Care! They order the needed parts as fast as possible, and complete the service so professionally. They explain everything, and have amazingly reasonable prices for parts and labor.

JW
JANA W.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Great experience
Knowledgeable, honest, friendly and hard working team. They are open late and work during weekends as well. They work quick and are flexible with drop off/pick up. Reasonable prices and excellent job done.

AK
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ABDULLAH K.
BMW 745i
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
Thermostat and alternator problems - 2003 BMW 745i
Thank you for servicing my 2003 BMW 745i. I appreciate the professional work done on replacing the thermostat and alternator. The service was efficient, and my car is running smoothly. I’ll definitely consider returning for future maintenance needs.
Arif E. de Palo Alto Auto Care a répondu le 03/18/2025 05:17 PM

Thank you for choosing Palo Alto Auto Care Abdullah! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!


SG
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Overall Great service!
Thank you for your quick and detailed service!
Arif E. de Palo Alto Auto Care a répondu le 02/26/2025 10:32 AM

Thank you for choosing Palo Alto Auto Care Saee! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!


PD
gravatar
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
Brakes Service
Great Service. Quick and Honest.
Affordable.
Arif E. de Palo Alto Auto Care a répondu le 02/26/2025 10:32 AM

Thank you for choosing Palo Alto Auto Care Pablo! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!


LS
LAURIE S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
Very knowledgeable, fair prices.
Very knowledgeable, fair prices, outstanding customer service, quick service.
Arif E. de Palo Alto Auto Care a répondu le 02/25/2025 08:53 AM

Thank you for choosing Palo Alto Auto Care Laurie! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!


CB
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CARSON B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2025
client vérifiéVérifié Client
10
Quick fix!
Great and timely service!
Arif E. de Palo Alto Auto Care a répondu le 02/24/2025 12:37 PM

Thank you for choosing Palo Alto Auto Care Carson! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!


MO
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Muhammad O.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
10
As usual
As usual most convenient to go to, always advice the most best ways to save money with perfect quality.
Thanks you Mahmoud and your amazing friendly team
Arif E. de Palo Alto Auto Care a répondu le 02/21/2025 09:44 AM

Thank you for choosing Palo Alto Auto Care Mohammad! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!


PD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2025
client vérifiéVérifié Client
0
AC Check and Service.
Quick and affordable.
Ill use their service again
Arif E. de Palo Alto Auto Care a répondu le 02/18/2025 06:40 PM

Thank you for choosing Palo Alto Auto Care Pablo! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!


VB
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VEYSEL B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2025
client vérifiéVérifié Client
10
emissions errors
Great communication and best customer approach 👍
it was the first time that i took my car here, They find the issue and solved easily !
Thanks guys !!!
Arif E. de Palo Alto Auto Care a répondu le 02/17/2025 11:46 AM

Thank you for choosing Palo Alto Auto Care Veysel! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2025
client vérifiéVérifié Client
10
Very helpful, quick, and open on Saturday
Car wouldn’t start on a Saturday and needed jumped to do anything. Auto parts store wouldn’t swap and dispose of the old 12V battery because my car was a hybrid. Few stores open, but these guys were super helpful and able to get the new one in quickly and take care of the old one.
Arif E. de Palo Alto Auto Care a répondu le 02/15/2025 05:53 PM

Thank you for choosing Palo Alto Auto Care! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!


FS
FORMAN S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2025
client vérifiéVérifié Client
10
great service, reasonable price
Very good price for the eservice received, and communicated well when things took longer than expected
Arif E. de Palo Alto Auto Care a répondu le 02/15/2025 11:38 AM

Thank you for choosing Palo Alto Auto Care Sean! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!
 
 
 
 
 


SW
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SANJIV W.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
10
Battery chabge
Mo is awesome. Great communication and provided good detail on the job. Will absolutely work with him again!
Arif E. de Palo Alto Auto Care a répondu le 02/12/2025 08:54 AM

Thank you for choosing Palo Alto Auto Care Sanjiv! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!


JP
JULIET P.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2025
client vérifiéVérifié Client
10
Reasonable and Trustworthy
I feel confident taking my car to Palo Alto Auto Care for all car maintenance. I could easily schedule an oil change, and they gave my car great attention for a very reasonable price!
Arif E. de Palo Alto Auto Care a répondu le 02/04/2025 03:57 PM

Thank you for choosing Palo Alto Auto Care Juliet! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!


AM
AGNES M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2025
client vérifiéVérifié Client
10
Very good help
The two times I needed help with my car I was welcomed with no appointment.
Although the problems were not complicated they took care of them right away, solved them quickly and professionally.
Everybody was polite and professional. They fixed everything . I am very thankful for the service provided. They are there for you. I highly recommend them. Agnes
Arif E. de Palo Alto Auto Care a répondu le 01/20/2025 08:41 AM

Thank you for choosing Palo Alto Auto Care Agnes! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!


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