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Palo Alto Auto Care

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(87 Avis)
98
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
98
Score NPS ®

Détails de l'entreprise

À propos

Welcome to Palo Alto Auto Care, where automotive excellence meets exceptional customer service! At Palo Alto Auto Care, we take pride in being your trusted destination for all things automotive. Our mission is to keep your vehicle running smoothly, looking stunning, and ensure your peace of mind on the road. Discover the difference here, Welcome to Palo Alto Auto Care, where automotive excellence meets exceptional customer service! At Palo Alto Auto Care, we take pride in being your trusted destination for all things automotive. Our mission is to keep your vehicle running smoothly, looking stunning, and ensure your peace of mind on the road. Discover the difference here, where we turn your automotive needs into a worry-free journey. Drive in with a problem, drive out with a solution – that's our promise to you! ...more

Catégories
Carrosserie, Entretien de la voiture, Entretien de la voiture
Contact
(650) 494-1303
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
699 San Antonio Rd Palo Alto, CA 94306
Obtenir des directions
Palo Alto Auto Care's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(87 Avis)
Écrire un avis
Avis récents
Client vérifié
BMW 230i
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Brake Fluid service
I bring my BMW to Palo Alto auto care for brake fluid service and they took great care of my vehicle. The staff are so nice especially the owner. Their prices are very reasonable. Really great place..

Erica…
EB
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EMRE B.
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Excellent service, reasonable rate and easy set up appointment
Excellent service, reasonable rate and easy set up appointment
Client vérifié
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Very friendly, professional, reliable, and honest service!
Very friendly, professional, and honest service!
PH
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PERCIVAL H.
MINI Cooper Hardtop
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Every time I go to the shop, they always fixed my car properly
They are all professionals
Client vérifié
Toyota Corolla
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
Toyota Corolla 2010 regular service
Very knowledgeable and helpful for extra task which are not paid.
I highly recommend
JP
JULIET P.
Honda Element
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Quick Service and Fair Prices
I love Palo Alto Auto Care! They order the needed parts as fast as possible, and complete the service so professionally. They explain everything, and have amazingly reasonable prices for parts and labor.
JW
JANA W.
Mazda CX-5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Great experience
Knowledgeable, honest, friendly and hard working team. They are open late and work during weekends as well. They work quick and are flexible with drop off/pick up. Reasonable prices and excellent job done.
AK
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ABDULLAH K.
BMW 745i
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
Thermostat and alternator problems - 2003 BMW 745i
Thank you for servicing my 2003 BMW 745i. I appreciate the professional work done on replacing the thermostat and alternator. The service was efficient, and my car is running smoothly. I’ll definitely consider returning for future maintenance needs.
Arif E. de Palo Alto Auto Care a répondu le 03/18/2025 05:17 PM

Thank you for choosing Palo Alto Auto Care Abdullah! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!

SG
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SAEE G.
Honda Civic Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Overall Great service!
Thank you for your quick and detailed service!
Arif E. de Palo Alto Auto Care a répondu le 02/26/2025 10:32 AM

Thank you for choosing Palo Alto Auto Care Saee! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!

PD
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PABLO D.
Mitsubishi Montero
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
Brakes Service
Great Service. Quick and Honest.
Affordable.
Arif E. de Palo Alto Auto Care a répondu le 02/26/2025 10:32 AM

Thank you for choosing Palo Alto Auto Care Pablo! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!

LS
LAURIE S.
Toyota Sienna
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
Very knowledgeable, fair prices.
Very knowledgeable, fair prices, outstanding customer service, quick service.
Arif E. de Palo Alto Auto Care a répondu le 02/25/2025 08:53 AM

Thank you for choosing Palo Alto Auto Care Laurie! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!

CB
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CARSON B.
Kia Soul
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2025
client vérifiéVérifié Client
10
Quick fix!
Great and timely service!
Arif E. de Palo Alto Auto Care a répondu le 02/24/2025 12:37 PM

Thank you for choosing Palo Alto Auto Care Carson! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!

MO
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Muhammad O.
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
10
As usual
As usual most convenient to go to, always advice the most best ways to save money with perfect quality.
Thanks you Mahmoud and your amazing friendly team
Arif E. de Palo Alto Auto Care a répondu le 02/21/2025 09:44 AM

Thank you for choosing Palo Alto Auto Care Mohammad! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!

PD
PABLO D.
Mitsubishi Montero
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2025
client vérifiéVérifié Client
0
AC Check and Service.
Quick and affordable.
Ill use their service again
Arif E. de Palo Alto Auto Care a répondu le 02/18/2025 06:40 PM

Thank you for choosing Palo Alto Auto Care Pablo! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!

VB
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VEYSEL B.
Honda Civic Cpe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2025
client vérifiéVérifié Client
10
emissions errors
Great communication and best customer approach 👍
it was the first time that i took my car here, They find the issue and solved easily !
Thanks guys !!!
Arif E. de Palo Alto Auto Care a répondu le 02/17/2025 11:46 AM

Thank you for choosing Palo Alto Auto Care Veysel! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!

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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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