business image

Orr Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 517 Avis)
78

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5
20
Total des ReScores
4,8
Moyenne de ReScore
78
Score NPS ®

Détails de l'entreprise

À propos

Orr Hyundai is located in Texarkana, TX. Our Service technicians are here to assist with all of your vehicle maintenance needs, from routine oil changes to more serious repairs. Call us to schedule an appointment with our Award winning Service Department! We look forward to seeing you soon. Orr Hyundai is located in Texarkana, TX. Our Service technicians are here to assist with all of your vehicle maintenance needs, from routine oil changes to more serious repairs. Call us to schedule an appointment with our Award winning Service Department! We look forward to seeing you soon.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(903) 831-6408

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
2300 St. Michael Drive Texarkana, TX 75503
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 517 Avis)

CH
gravatar
Charity H.
Texarkana, AR
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/23/2024
0
Catégorie : Service
Sad
Last month I got some service done by great mechanic who is no longer there named Christian. Because recently my car started having problems, I called today and spoke with Matthew the service technician for over 30 min about what has been going on with my car. I told him in great detail everything that was going on. I also asked to speak with the Service Manager Lisa. Well, Lisa called me back an hour and 15 min later. Not only was she very dismissive and rude, but she also talked over me. She was loud although I talked calmly. I was very polite and even called her “Ms Lisa” although she was rude. Many folks may have had a great experience here, however, honestly after dishing out over $2500 already at this same establishment, and having that bad interaction today, I will not be going back. Horrible customer service coming from what is supposed to be a professional business is a no go. This Air Force vet will not be back. And if you are looking for a reputable dealership, you may want to look elsewhere, like out of town.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.