business image

Novus Cobblestone Mesa

Score moyen
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(22 Avis)
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore

Détails de l'entreprise

Catégories
Réparation de vitres
Contact
(602) 867-5930
Aucune heure d'ouverture fournie

Heures d'ouverture

* Arizona
1855 S. Signal Butte Mesa, AZ 85209
Novus Cobblestone Mesa's Avis
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(22 Avis)

ID
gravatar
Irwin D.
Mesa, AZ
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/10/2018
Cobblestone Signal Butte BAD OIL CHAHNGE
I brought my 2012 Nissan Frontier truck to get an oil change. The crew was friendly and they didn't try to sell me extra stuff I didn't need. That's where the pleasantries end! At the time, my truck was the only one getting an oil change. While I was waiting, three other vehicles came in and they were finished before me. At the time, I couldn't understand what was taking so long. Afterwards, I had paid to get my truck washed. I paid for the Ultimate plus. The interior was cleaned but they never wiped down the dashboard or center console. It was still covered in dust!

I was about a mile or so down the road and SMOKE started coming inside my truck. LOTS of smoke! There were no lights on my dash and the temp gauge was fine. I pulled over and lifted the hood. After the smoke cleared, I looked at my engine and oddly enough, the entire right side was SPOTLESS as if it was washed down and detailed. The left side was still dusty like a 140K mile engine would look like. It appears they either put too much oil in or spilled it all over the engine and tried to clean it up. There was a small puddle of oil on the ground from the extra runoff of oil.

This is absolutely INEXCUSABLE to do this and not tell the customer. All they had to say was we made a mistake and spilled some oil. We tried to clean it but you may see some smoke. But no! They obviously tried to clean it up and not tell me anything.

This was and will be the LAST time I get service at your business.
Non recommandé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.