business image

North Wells Service Center

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(2 184 Avis)
91

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
4
Total des ReScores
5,0
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

À propos

Established in 1958, North Wells Service Center was formerly known as Ed’s Sunoco. Since then, we’ve witnessed growth and conducted business in three different locations. In the last seven years, our team has had the pleasure to work alongside the previous owner, Mitch. Working closely with Mitch was a tremendous and beneficial learning Established in 1958, North Wells Service Center was formerly known as Ed’s Sunoco. Since then, we’ve witnessed growth and conducted business in three different locations. In the last seven years, our team has had the pleasure to work alongside the previous owner, Mitch. Working closely with Mitch was a tremendous and beneficial learning experience for me. During that period, I developed a genuine interest in taking over the business once it was the appropriate time. In 2023, that moment arrived, and Mitch entrusted the company to me.

As a NAPA Auto Care Service Center, all repairs performed come with a nationwide warranty, covering you for two years or 24,000 miles.

Our team, including myself, undergoes over 40 hours of continued training to stay updated with the advancements in today's rapidly evolving vehicles.
...more

Catégories
Entretien de la voiture, Vidange, Réparation automobile
Contact
(260) 483-4438

Heures d'ouverture

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
522 Wallywood Avenue Fort Wayne, IN 46808-1545
North Wells Service Center's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(2 184 Avis)

BS
gravatar
BRYAN S.
Fort Wayne, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2026
client vérifiéVérifié Client
10
The most honest auto repair shop in Fort Wayne
I been a customer of North Wells for more than 25 years.
The previous owner (Mitch) and the current owner (Mitchell) and their staff has always been honest with me and my vehicles.
I intrinsically trust what they tell me about my vehicles and repairs.
More than once, there been cases where they gave me options, fix the existing part (JB Weld a small hole on a radiator) or a new part. Depending on the situation, I gave permission for the new part in other times I accepted their honesty and saved myself a pile of cash. Other times, I was told that maybe a repair could wait until I could plan/save for that repair.
The integrity of their repairs may have possibility saved me and my family.
I am treated not just as a customer, a source of revenue, but as a friend, a good close friend.
There are no other shops that I would feel comfortable with quality of the repairs and how I might be treated.
MICHELLE H. de North Wells Service Center a répondu le 05/21/2026 07:21 AM

Thank you so much for your incredible loyalty and heartfelt review. It truly means the world to us that you have trusted North Wells Service Center for more than 25 years. Mitch, Michelle, and our entire team have always believed in treating customers like family by being honest, transparent, and helping people make the best decisions for their vehicles and budgets. Knowing that our integrity, communication, and repairs have helped keep you and your family safe is the greatest compliment we could ever receive. We are beyond grateful for your trust, friendship, and continued support over the years. Thank you for being part of the North Wells family!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.