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North Wells Service Center

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(2 008 Avis)
91
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
4
Total des ReScores
5,0
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

À propos

Established in 1958, North Wells Service Center was formerly known as Ed’s Sunoco. Since then, we’ve witnessed growth and conducted business in three different locations. In the last seven years, our team has had the pleasure to work alongside the previous owner, Mitch. Working closely with Mitch was a tremendous and beneficial learning Established in 1958, North Wells Service Center was formerly known as Ed’s Sunoco. Since then, we’ve witnessed growth and conducted business in three different locations. In the last seven years, our team has had the pleasure to work alongside the previous owner, Mitch. Working closely with Mitch was a tremendous and beneficial learning experience for me. During that period, I developed a genuine interest in taking over the business once it was the appropriate time. In 2023, that moment arrived, and Mitch entrusted the company to me.

As a NAPA Auto Care Service Center, all repairs performed come with a nationwide warranty, covering you for two years or 24,000 miles.

Our team, including myself, undergoes over 40 hours of continued training to stay updated with the advancements in today's rapidly evolving vehicles.
...more

Catégories
Entretien de la voiture, Vidange, Réparation automobile
Contact
(260) 483-4438

Heures d'ouverture

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
522 Wallywood Avenue Fort Wayne, IN 46808-1545
North Wells Service Center's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(2 008 Avis)

PP
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PAMELA P.
Fort Wayne, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Great Service
Been taking my jeep to North Wells for the past 5 years and once again another great service. Had an oil change and to get a diagnosis and estimate with my driver side window. Mike was great with the info on what was wrong with the electrical and the cost. Had my window working and oil change done in a few hours. Cost was very reasonable. North Wells will always be where I take my jeep and any other vehicle for service!

TS
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TIERNEY S.
Fort Wayne, IN
Mazda B2500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
Repair
Great repair work & keeping us updated on what needed to be done on our older truck.
MICHELLE H. de North Wells Service Center a répondu le 06/05/2025 10:36 AM

Thank you for the great feedback, Tierney. We appreciate the opportunity to help! Of course, we are here for you again in the future, should you need us.


MC
MIKE C.
Fort Wayne, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Oil change
The service is always great and it’s done right.
MICHELLE H. de North Wells Service Center a répondu le 06/04/2025 10:45 AM

We appreciate you, Mike. Thank you for your ongoing loyalty over the years. We look forward to helping you for many more to come! 


KD
KIMBERLAND D.
Fort Wayne, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2025
client vérifiéVérifié Client
10
GREAT SERVICE!
North Wells Service Center listened to my concerns, checked everything out and fixed them in a timely manner. I will definitely refer friends & family! Thank you so much Michelle!!
MICHELLE H. de North Wells Service Center a répondu le 06/04/2025 10:44 AM

Thank you for the great feedback, Kimberland. We appreciate you, your referrals, and the opportunity to earn your trust. Welcome to our North Wells Service Center family!


BA
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BILL A.
Peru, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Recent service
I am totally pleased with the service that I received at North Wells. They communicated with me every step of the process. They explained their recommendations clearly for me to understand the reason for the services that where needed to be done.
MICHELLE H. de North Wells Service Center a répondu le 06/04/2025 10:40 AM

Thank you so much for the amazing feedback, Bill. We appreciate you choosing North Wells Service Center for your automotive needs. We're here for you, should you need us!


SM
SANDY M.
Fort Wayne, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Excellent Service and Outstanding Prices
Mike and his team are great at what they do! Work is completed in a timely manner, and at a reasonable price. They don't "find" extra problems that don't really exist. Very reliable and trustworthy.
MICHELLE H. de North Wells Service Center a répondu le 06/04/2025 10:36 AM

Thank you for the excellent feedback, Sandy. We appreciate you being a part of our North Wells Service Center family. We're here for you when you need us!


ES
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EDWARD S.
Fort Wayne, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
My Vehicle Repair Company
Everything I need for my vehicle under one
Roof. From general Service to Major Repairs this is my choice. I am very happy with cost and service. I have always recommended your company and will continue to do so.

Edward Snyder
MICHELLE H. de North Wells Service Center a répondu le 05/28/2025 01:14 PM

Thank you so much for your kind words, your support, and the referrals Edward. When you like it, we love it! We appreciate you being the best part of our North Wells Service Center family.


KG
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KEN G.
Fort Wayne, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2025
client vérifiéVérifié Client
10
Excellent work in a short period of time.
Work is always well done. No hidden or suprise fees. If anything questionable comes up during inspection, they call and explain the problem, the solution, and cost before taking action. Are always able to get an appointment within a couple of days calling and in most cases work is completed the same day.
MICHELLE H. de North Wells Service Center a répondu le 05/28/2025 12:49 PM

Thank you for the fantastic feedback, Ken. We appreciate your ongoing loyalty over the years and we look forward to helping you for many more to come. You are the best part of our North Wells Service Center family!


KS
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KIMBERLY S.
Fort Wayne, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2025
client vérifiéVérifié Client
10
They've done great work to my car twice and absolutely no problems. Would recommend them.
They do great work and the pricing if affordable. I won't take my car anywhere else.
MICHELLE H. de North Wells Service Center a répondu le 05/22/2025 06:24 AM

Thank you for the kind words, Kimberly. The only thing better than our work and customer service is our customers! Thank you for being a part of our North Wells Service Center family.


PO
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PAUL O.
Fort Wayne, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
Professional efficient straightforward
Thank you for your excellent service
Will be back for all my auto needs
MICHELLE H. de North Wells Service Center a répondu le 05/22/2025 06:22 AM

Thank you, Paul. We appreciate you and will be here for you when you need us!


DC
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Dawn C.
Fort Wayne, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2025
10
Always a great experience
The staff is always friendly an helpful. I feel they always are straightforward with what's going on with your vehicle, very fair pricing and get the job done. I always recommend them when asked if I know anyone.
MICHELLE H. de North Wells Service Center a répondu le 05/22/2025 06:20 AM

We appreciate you and the wonderful feedback, Dawn - always! Thank you for your patronage over the years; we look forward to helping again.


GA
GREG A.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
Water Pump Housing Leak
I was very satisfied with the quality of work that was provided. They were able to diagnose the issue and resolve it quickly.
MICHELLE H. de North Wells Service Center a répondu le 05/22/2025 06:14 AM

We apprecuate the great feedback, Greg. Thank you for choosing North Wells Service Center for your automotive needs. We are here for you when you need us!


JW
JESSICA W.
Fort Wayne, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Impressed
I was referred by a friend after my beloved mechanic retired…and so glad I listened! Mike was honest, fair and quick with my car. They also quietly fixed my key fob and I didn’t know it until I got home! I’ve already scheduled service on my other vehicle. Very happy with my experience.
MICHELLE H. de North Wells Service Center a répondu le 05/15/2025 11:33 AM

We appreciate the wonderful feedback, Jessica. Thank you for allowing North Wells Service Center the opportunity to earn your trust. It was a pleasure working with you. We're here for you in the future, should you need us! 


PM
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PHIL (DAD) M.
Fort Wayne, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Brake replacement
Thank you for your prompt service we called and you got us in right away and replaced the breaks! This is a service van and we couldn’t be without it! We appreciate it so much!
MICHELLE H. de North Wells Service Center a répondu le 05/14/2025 06:57 AM

We appreciate you more, Phil. We cannot thank you enough for your ongoing loyalty over the years and we look forward to helping you for so many more to come. Thanks for stopping by 😉 (pun intended)


DT
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DEBRA T.
Fort Wayne, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/12/2025
client vérifiéVérifié Client
10
My caddy
I am real pleased with the service here as they are thorough and quick to find out what might be wrong with your vehicle. I will recommend them to everyone I know
MICHELLE H. de North Wells Service Center a répondu le 05/14/2025 06:50 AM

Thank you for your kind words, Debra. We appreciate you being a part of our North Wells Service Center family! Its always a pleasure working with you. We are here for you when you need us.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.