I was able to get a same day appointment and enjoyed the quick 45 minutes it took to get the all wheel alignment I needed after a bumpy winter and spring of potholes and many miles so my brand new tires will last a long time.
As a chiropractor, I know how important alignment is so your spine will last a long time too but unlike your rites, you only get one spine so take care of it too!
Next Generation Automotive is Chiropracyor-approved! 🙂
Good service at a fair price is very important to me. I have never seen disappointed with their workmanship and knowledge. Thanks added plus is they are friendly, courteous and very engaging. Highly recommend.
Mechanic went thru my vehicle looking for my loc-nut to access my wheels.
Unable to find it at home, I purchased another at dealership, returned, and waited for changeover. Embarrassed that I took extra time from mechanics busy day, but staff was gracious and forgiving.
My takeaway : switch out special loc nuts for regulars and it won't happen again
I had a flat tire in Burlington and April was able to get me in the same day and switch all my tires out. She was efficient, professional and great to work with.
They’re honest, fair, and clear about the work needed; I’m tired of shops not telling me about things that will need work soon, because they’re afraid to give me “bad news.”
Chris warned me last time I had work that the rear shocks were going to need replacing soon, and he was right. I got them replaced today, along with an oil change. April (who is new and a great addition to the team!) communicated with me every step of the way, and was very patient when I wasn’t able to bring the truck in several days running.
She also set accurate expectations about what work they had in the shop and how long it would take.
When I picked the truck up, I asked what kind of oil they’d used so I’d know if I had to top it up. They took time to look it up for me so I could write it down right there.
Parts and labor are clearly accounted for in the invoice, and they stayed well within the estimate.
I’ve referred several friends here — it’s a shop I like and trust.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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