They sold the car they had agreed to sell to me...
We agreed a sale. The GM himself called to tell me that it was a done deal. I asked for the service records (which I had asked for twice before). They sold the car to someone else and the GM's reply was "no car is sold until I receive the money". Just so that you know the character of the people there. Proceed with caution.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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