If I can, I would never do business with this dealership again. Aside from trying to take advantage of my lack of knowledge on automobiles, the sales person got well within my comfort zone and spit in my face. Although it was unintentional, he noticed and would not apologize. When I stepped away to try to be comfortable, he stepped closer and continued to spit and talk down to me.
They told me that I needed a new wiring harness because my headlights went out. By God’s grace, a coworker of mine helped me out and all I needed to do was change a few blown fuses. They were about to charge me $2500 for an issue that was fixed for less than $20.
My coworker called my warranty to see what the dealership said the issue was and they told them that it appeared that a rodent chewed through my wring harness. Mind you, none of this was communicated to me AT ALL. Again, I changed my fuses a month and a half ago, and my lights are still working.
I’m not sure why people try to drain you and get all of your money by being greedy and dishonest. When in fact, if you were honest and did honest work to help the people that trust you, you’d get a great reputation for being caring and decent. You might not get $2500 right then and there but you’d probably get more from customers spreading the word about you doing good business. Subsequently, you’d make more money from referrals and word of mouth.
I was already nervous and concerned about being taken advantage of by people that just wanted to take my money, and nonetheless, it ended up happening anyway.
Like I said, if I could help it, I would never go back here..EVER. And I don’t recommend anyone else go here. I would never treat anyone the way they treated me.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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They told me that I needed a new wiring harness because my headlights went out. By God’s grace, a coworker of mine helped me out and all I needed to do was change a few blown fuses. They were about to charge me $2500 for an issue that was fixed for less than $20.
My coworker called my warranty to see what the dealership said the issue was and they told them that it appeared that a rodent chewed through my wring harness. Mind you, none of this was communicated to me AT ALL. Again, I changed my fuses a month and a half ago, and my lights are still working.
I’m not sure why people try to drain you and get all of your money by being greedy and dishonest. When in fact, if you were honest and did honest work to help the people that trust you, you’d get a great reputation for being caring and decent. You might not get $2500 right then and there but you’d probably get more from customers spreading the word about you doing good business. Subsequently, you’d make more money from referrals and word of mouth.
I was already nervous and concerned about being taken advantage of by people that just wanted to take my money, and nonetheless, it ended up happening anyway.
Like I said, if I could help it, I would never go back here..EVER. And I don’t recommend anyone else go here. I would never treat anyone the way they treated me.