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SureCritic / Entretien de la voiture / N.E.N. Auto Service and Repair
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N.E.N. Auto Service and Repair

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(642 Avis)
86
Écrire un avis
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Détails du score

5 stars
93%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5
2
Total des ReScores™
5,0
Moyenne de ReScore™
86
Score NPS ®

Détails de l'entreprise

À propos

We do complete auto service and repair on all makes and models, including old school vehicles. We strive for high quality repair and customer service. We do complete auto service and repair on all makes and models, including old school vehicles. We strive for high quality repair and customer service.

Catégories
Entretien de la voiture, Atelier de carrosserie, Atelier de réparation
Contact
(404) 963-7978
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3304 Stone Mountain Hwy Snellville, GA 30078
Obtenir des directions
N.E.N. Auto Service and Repair's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(642 Avis)
Écrire un avis
Avis récents
Client vérifié
Lilburn, GA
Honda CR-V
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/22/2025
client vérifiéVérifié Client
0
Poor service
The full diagnostic is expensive and does not fully tell you everything you need. They do not provide you documents that explain everything you need and why. The costs of parts is way overpriced and is a terrible way to take advantage of customers. The front office doesn't take the time to go in depth of all the issues making customers feel as if they aren't really being taken care of. Labor costs for a simple change of spark plugs is absolutely ridiculous. I also believe the under cover was removed and not put back in place. So all in all for 176 dollars all I received was a paper that said what work they wanted to do, upon further asking they recommended other work. One of the belts was loose causing a loud screeching noise upon start up and an oil change was needed. Not a single mention about these issues which was why I paid for a diagnostic report. This mechanic shop has left a bitter taste in my mouth and causes regular people like myself to lose trust in mechanic shops. I honestly feel I have been robbed. As a spark plug, spark plug cable change, tightening of the alternator belt, and an oil change is all that was needed. A 30 minute job at tops. Faster for a professional. You could leave the oil draining while changing the spark plugs and cables and tightening the belt.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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