Our expert, Service Managers and ASE-certified technicians care about every car that visits our shop. We always strive to deliver the best answers to your questions and find a solution that fits your and your vehicle’s needs. No work is ever performed without your permission and you will always be informed about your car in language
Our expert, Service Managers and ASE-certified technicians care about every car that visits our shop. We always strive to deliver the best answers to your questions and find a solution that fits your and your vehicle’s needs. No work is ever performed without your permission and you will always be informed about your car in language that’s easy to understand. No technical jargon here.
For a car repair experience that is courteous and caring, choose yor neighborhood My Mechanic (The Original). But don’t take our word for it. Take a look at reviews from real customers at our shop and those around the country. It’s our goal that every visit to My Mechanic (the Original) should end in a happy car and a happy customer.
We know you have a choice in car care – thanks for considering My Mechanic (the Original). Call for an appointment today!
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Quality (or lack thereof) of the mechanics expertise; my car and specific mechanical issue. POOR
Quality (or lack thereof) of materials used for repairs; in my experience, my car: POOR.
And when I had to have another repair shop 're-fix' the same problem , at an additional cost of $300.00 (on top of the $200 I had already paid My Mechanic to repair my car - at the new auto center they first showed me the "subpar" materials (aka: Non OEM quality) that My Mechanic Auto used; and/or didn't replace (in the first place). Again, "caveat emptor" (buyer beware)
Quality of the NAPA and/or My Mechanic Auto Warranty; in my experience: my unique situation (at the time) etc. POOR.
And after serval attempts (e-mails, phone chats etc.) over about a months time to have either NAPA and or My Mechanic honor all or part of their warranty; when all was said and done - and after NAPA kept saying it was up to My Mechanic and My Mechanic saying it was up to NAPA - nothing was done and when all the dust settled the owner (Bonnie) of My Mechanic told me, in writing (email), to just "chalk it up".
Again, just "CHALK IT UP" (I.E. just write off the safety/road hazard issues caused when the car broke down, the financial loss, and the major inconvenience including the cost of spending 1 night in a motel while repairs were being made my the new shop) etc. "JUST CHALK IT UP"1
And the 'kicker' was that for all the road safety/hazards (occurred during road, driving break-down) plus the extra money I spent (motel, food etc.) including the $125 in towing charges (when we/car was stranded) and the additional repair cost of $300 (for the same job)/ Bonnie (the owner) didn't even apologize and/ or offer me (e.g.) a token discount on my next vehicle service.
So remember Bonnie and her policy, immortal words and/or business (or lack thereof) acumen. Dear Customer/client; Just "Chalk It UP".