Automotive repair is an industry where people believe it's hard to get honest, quality service. Our auto repair business has built its reputation serving Middle Tennessee with quality service and open, honest communication for the last 20 years. Our motto is honesty, communication, quality and we stand strong on those foundations.
Automotive repair is an industry where people believe it's hard to get honest, quality service. Our auto repair business has built its reputation serving Middle Tennessee with quality service and open, honest communication for the last 20 years. Our motto is honesty, communication, quality and we stand strong on those foundations.
We know that for you to trust a business you have to feel you are heard. We will communicate what we find in a thorough inspection and explain so that you can understand and make an informed choice. Questions are welcome.
MAR services and repairs all makes and models! We offer a 4-year/48,000-mile warranty (industry best); One Year Nation-Wide Warranty; offer FREE loaner vehicles; have ASE Certified Technicians with a Master Certified Technician overseeing all work; offer Free shuttle service; and will put only the best quality parts available on your vehicle, with no-low-ball estimates to get you in the door. We want quality customers who understand the importance of maintaining their vehicle and value a professional relationship.
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They offer a free loner if you book ahead and request one before the service date, which is great if you have to get to work or need to make other appointments while the service is taking place.
The one thing I'd recommend that they improve upon is their online service booking portal. I've booked the appointment twice with the portal but never received a confirmation that the service was approved or booked. So, they need to make sure they're receiving the booking requests and/or making sure someone is checking them regularly to align with their schedule.
Other than that, my experience with them has been positive and the staff is always professional and pleasant to deal with.