Murfreesboro Auto Repair Avis de Client vérifié le 09/08/2025


Client vérifié
Murfreesboro, TN
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
09/08/2025
client vérifiéVérifié Client
0
poor inconsiderate service and absolutely overpriced what a scam never returning
The day after the service, my boyfriend and I were replacing the rotors on my car. Upon removing the final wheel, one lug nut had been previously incorrectly screwed on by the last person to remove my tire, which was this shop. When carefully removing the nut, the wheel stud inevitably snapped because it was cross threaded and had been tightened extremely hard. Those parts had to be ordered and replaced and I was forced to drive with a missing lug nut in the meantime. Additionally, even with the axle replaced, there still seems to be an occasional yet persistent clanking noise which makes it seem as though someone incompletely diagnosed the problem or it was a faulty repair. Either way, it was an absolutely ridiculous price to pay for the low quality service I received. Not to mention, the reason I picked this place was because they advertised a free rental car, but it was completely impossible for me to get one. I won’t be returning here ever again, they scammed me out of over $800 for the same exact repair that I recently discovered is offered at $500 for OEM parts elsewhere. Honestly, I deserve a refund. I’ll definitely never ever be coming back here ever again.