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Motorcity Auto Care

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(982 Avis)
81
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
2
Total des ReScores
3,0
Moyenne de ReScore
81
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(734) 283-3348

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2357 Dix Hwy Lincoln Park, MI 48195-1745
Motorcity Auto Care's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(982 Avis)

Client vérifié
Southgate, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2025
client vérifiéVérifié Client
10
Amazing service
They were very quick, easy to communicate with, they were very helpful and professional.

MP
MARK P.
Clinton Township, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2025
client vérifiéVérifié Client
10
Very pleased
Broke down on freeway. They got me in quickly in early morning hours. Fixed wheel bearings and in timely fashion. Very polite and they do not push you to do more. I will continue to be a customer. Thank you.
Adam N. de Motorcity Auto Care a répondu le 02/01/2025 09:36 AM

We appreciate you taking the time to share your experience with us. It sounds like your wheel bearings were in need of some TLC, and we’re glad we could provide it without making your wallet feel too much pressure. Being polite while getting the job done efficiently is part of our game plan! It’s always a pleasure to have loyal customers like you. We’re here for any future breakdowns, and hopefully, they’ll be less dramatic next time. Keep rolling safely out there!


LP
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Lori P.
Allen Park, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2025
10
New Battery
I needed a new battery in my Ford Escape. AAA was unable to replace it due to the location of the battery on the Escape. Motor City was quick, friendly and efficient. I was on my way in less than 40 minutes. I highly recommend, and will return for any new repairs that are needed on all of our cars.
Adam N. de Motorcity Auto Care a répondu le 01/31/2025 09:36 AM

It sounds like we were able to rescue you from a battery dilemma faster than a superhero with a wrench! We're glad to hear that our team hit the ground running and got your Ford Escape back on the road in no time. Efficiency is key, and we love that you found our quick, friendly service up to the task! Your recommendation means a lot to us. When the time comes for more car care, rest assured we've got your back on all your automotive adventures.


CS
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CHIELT S.
Allen Park, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2025
client vérifiéVérifié Client
10
Patient that comes with humbleness
Seek Eric or Adam they will be totally straight with you. Both in repairs and price keep in mind AAA will not just have anybody representing them. So here I can honestly say they are the best in Allen and Lincoln park.
I was out of town lucky for me they have a big parking lot. They understood my situation and work with me. I was able to pick my truck a week later. That is customer service at its best . That is professionalism in service .
Come here and see for yourself give them your business.

That is all.

Chief USN RET.
Adam N. de Motorcity Auto Care a répondu le 01/29/2025 09:36 AM

We appreciate you taking the time to share your experience with us. It's fantastic to hear that Eric and Adam made the process smooth and transparent, proving that honesty is truly the best policy—especially when it involves your vehicle! We're glad our spacious parking lot came in handy during your travels, and we're always here to accommodate our customers. It sounds like you had a VIP experience with our customer service, and who doesn't like being treated like royalty? Thank you for the encouragement to others; we hope they take your advice and pop in for a visit!


Client vérifié
Allen Park, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2025
client vérifiéVérifié Client
10
Battery Replacement
Cold weather drained the battery & they came out jumped the battery then replaced at their shop quickly allowing me to make it to work in a timely manner. Friendly atmosphere very efficient
Adam N. de Motorcity Auto Care a répondu le 01/29/2025 09:36 AM

We're glad to hear that our team was able to rescue you from the clutches of a cold-weather battery drama! Nothing like a quick jump start and a speedy replacement to keep the day on track. It's always our aim to provide a friendly and efficient atmosphere, just like your favorite coffee shop, minus the lattes. If you ever find yourself with another car conundrum, you know where to find us!


Client vérifié
Lincoln Park, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2025
client vérifiéVérifié Client
10
Great service and great prices
Great customer service along with great pricing
Adam N. de Motorcity Auto Care a répondu le 01/26/2025 09:37 AM

It's fantastic to hear that you enjoyed our customer service and found our pricing to be great! We believe that getting your car serviced shouldn't feel like a trip to the dentist. If you're ever in need of assistance or just want to chat about your vehicle, don't hesitate to drop by. We're always here to help!


AA
ALEX A.
Westland, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2025
client vérifiéVérifié Client
10
Best people
Best people very friendly and they are know what they doing and affordable
Adam N. de Motorcity Auto Care a répondu le 01/22/2025 09:35 AM

It's fantastic to hear that you had such a positive experience with us! We're proud of our team and their expertise, and it sounds like they were able to provide you with both knowledge and a friendly atmosphere—like a comforting cup of coffee for your car. Affordable service is the cherry on top! We're here whenever you need us, ready to keep your vehicle running smoothly.


JG
JUAN G.
Lincoln Park, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2025
client vérifiéVérifié Client
10
Best shop ever
Really love this place the staff was awesome. They fix my car the same day and they gave me finance options same as cash as long as I pay it with in 90 days. My car runs like a brand new vehicle no more check engine light. They also brought it to my attention that my outer tie rod and my suspension had play in the ball joint I didn't know but now, it save safe to drive my vehicle thank you.
Adam N. de Motorcity Auto Care a répondu le 01/19/2025 09:36 AM

We’re glad to hear you had a great experience with us! It sounds like we got your car running smoother than a well-oiled machine. We're happy to provide flexible options and keep you informed about those surprise little gremlins like the tie rod and suspension. Safety first, after all! We appreciate your trust and look forward to keeping your ride in tip-top shape. Keep enjoying your newly revitalized vehicle!


MG
MICHAEL G.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2025
client vérifiéVérifié Client
10
Quick professional service!
Quick professional service! Had a flat tire, got towed to them based on a AAA recommendation. Motorcity recommended that I replace all 4 tires. They removed, replaced, and had me on my way within a few hours. Very grateful to them for taking care of me. Highly recommend!
Adam N. de Motorcity Auto Care a répondu le 01/11/2025 09:37 AM

We appreciate the time you took to share your experience with us! We're happy to have gotten you back on the road quickly, especially when it comes to those flat tire emergencies. It sounds like you took our tire advice to heart—hopefully, you won’t be hugging the roadside anytime soon! Your recommendation means the world to us, and we look forward to helping others who might find themselves in a similar pinch. Happy driving!


BM
BELINDA M.
Melvindale, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2025
client vérifiéVérifié Client
10
Brake lights and blinkers
Got me in right away to fix my brake lights and blinkers, all fixed. Yay!! I found a new mechanic. Thank goodness. Next is my control arm on passenger side. Ugh!!
Adam N. de Motorcity Auto Care a répondu le 01/08/2025 09:34 AM

It’s always great to hear when someone finds their go-to mechanic. We're delighted to have gotten you in quickly and fixed your lights—no more mysterious hand signals while driving! As for that pesky control arm, we’re ready to tackle it. Just think of us as your automotive superheroes, one repair at a time.


ALEX
Lincoln Park, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2025
client vérifiéVérifié Client
10
Jeep Liberty ?
Tune up great price
Adam N. de Motorcity Auto Care a répondu le 01/08/2025 09:34 AM

We appreciate you taking the time to share your experience with us! It’s always satisfying to know our prices hit the right note for our customers. If your engine could talk, we bet it would sing our praises too! We're here to keep that tune flowing smoothly.


RJ
RUBY J.
Detroit, MI
Mercedes-Benz ML550
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2025
client vérifiéVérifié Client
10
Thankful customer
I have always received great service from motor city auto care, and I would recommend them to anyone in need of auto services.??
Adam N. de Motorcity Auto Care a répondu le 01/05/2025 09:35 AM

We're glad to hear that you consistently receive great service from us! It seems we might have a little fan club forming here. Your recommendation means a lot, and we'll keep working hard to ensure everyone drives away with a smile (and a well-serviced vehicle). Here’s to many more smooth rides ahead!


TC
TERRY C.
River Rouge, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2025
client vérifiéVérifié Client
10
Terry’s review
Great experience. Chris was awesome. Assured me that my situation would be taking care of. They identified the root cause of my issue and fixed it immediately without being over charged!
Adam N. de Motorcity Auto Care a répondu le 01/05/2025 09:35 AM

We're glad to hear you had a great experience with us! It's always our goal to tackle those pesky car issues without breaking the bank. Chris is definitely a superstar in identifying root causes—some might say Sherlock Holmes level! If you run into any more automotive mysteries, you know where to find us. Safe travels!


AH
AHMED H.
Dearborn Heights, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2025
client vérifiéVérifié Client
10
New tires
Same day job , new tires , well done , great service
Adam N. de Motorcity Auto Care a répondu le 01/04/2025 09:34 AM

We appreciate your feedback! It sounds like we hit the nail on the tire-head with your same-day service. We're glad you had a stellar experience getting those new tires. If only we could get a gold star for every happy customer! Your support means a lot to us.


MP
MELVIN P.
Champaign, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2024
client vérifiéVérifié Client
10
Awesome
I was in town visiting family for the holidays and lo and behold had car trouble. These professional gentleman at this establishment represent everything about Detroit Grit. Price of service was very reasonable and the service itself was professional and friendly. I highly recommend these guys.
Adam N. de Motorcity Auto Care a répondu le 01/02/2025 09:33 AM

We're glad to hear we could help you out during your holiday visit, Melvin! It sounds like you encountered a real-life episode of “When Cars Attack,” but thankfully, our team was there to rescue you from a holiday road trip disaster. We appreciate your kind words about our professionalism and prices—who knew keeping your car running could be a pleasurable experience? We hope your travels were smoother after our service and that you enjoyed your time with family. Safe travels on your next adventure!

Bons de services et publications
Thanks for the awesome review! 🚗✨ We're thrilled to hear our speedy team and honest service made your day a little brighter. Remember, we're just a call away for your next adventure! #MotorcityAutoCare #RoadsideHeroes
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Thank you for the shout-out! ? We always aim to hit the sweet spot between quality service and fair prices. Your recommendation means the world to us! ?? Keep those engines running! #MotorcityAppreciation #AffordableCare
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Thanks for the awesome review! We're thrilled you lucked out with some extra savings and speedy service! ?? Your BMW will always feel at home here! Can't wait to see you again for your next pit stop! ?️ #MotorcityMagic #CustomerFirst
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We're thrilled to hear you enjoy our speedy and friendly service! ?✨ Your trust in Motorcity Auto Care for all your auto repairs means the world to us. We're here to keep your ride running smoothly! Thanks for choosing us! #AutoCare #CustomerLove
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We've got your back, just like your Suburban! ?? Thanks for trusting us with the easy fix! We promise to keep the wheels turning and the smiles coming! ? #MotorcityAutoCare #EasyFixExperts
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We're beyond grateful for your amazing review! ? Chris and Adam really know how to keep things running smoothly while multitasking like pros. ?✨ Come for the service, stay for the experience—no disappointments here! #MotorcityAutoCare #CustomerLove
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We love a speedy service! ?? Thanks for trusting Motorcity Auto Care to get you back on the road in no time. We promise to keep the wheels turning! ?️ #FastService #MotorcityAutoCare
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We're thrilled you had a great experience with our service and courtesy! At Motorcity Auto Care, we strive to keep both cars and smiles running smoothly! ?? Thanks for the kind words! #AutomotiveCare #HappyCustomers
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We love a good rescue mission! ?? From stalled to styled in just a few hours—thanks for trusting us with your ride! Our team is always ready to lend a hand and a smile. ?? #MotorcityAutoCare #CustomerServiceHeroes
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?✨ Thanks for the awesome feedback! We're thrilled our team could get you back on the road in no time—no time for a nap in the waiting room! ? Your satisfaction makes our day. See you for the next tune-up! #MotorcityAutoCare #FastAndFair
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Thank you for the fantastic shoutout! ? We're all about speedy service and happy faces here at Motorcity Auto Care. Just think of us as your friendly pit crew! ?? #FastAndFriendly #MotorcityAutoCare
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We're revved up to hear you're satisfied with our trustworthy service! ?? At Motorcity Auto Care, honesty is our only policy. Thanks for making us your go-to for all things auto! ?✨ #TrustworthyService #MotorcityAutoCare
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We love going the extra mile (or a few extra laps) for our customers! ?? Thank you for recognizing our efforts in navigating those tricky transmission troubles! We're here to help, insurance or not! ? #CustomerCare #MotorcityAutoCare
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We're blushing! ? Huge thanks for the kind words! Chris is our star mechanic, and we're thrilled you noticed! ?✨ Quality work and honest communication are our top priorities. Come back any time for more car magic! #MotorcityMagic #AutoCareExcellence
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Thank you for the kind words! ?? We aim to keep you moving with speed and dependability. After all, who wants to wait around when they could be hitting the road? Come back anytime for more quick fixes! #MotorcityAutoCare #FastAndReliable
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We're glad you rolled into Motorcity Auto Care! ?? Sometimes it takes a pit stop to get back on track. Thanks for trusting us to get to the root of the problem. We're always here to keep you cruising! ? #AutoCare #CustomerAppreciation
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?? We love hearing that our service is both honest and fast! We promise to keep your wheels turning while keeping it real. Thanks for the five-star love! ? #MotorcityAutoCare #ServiceWithA smile
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We’re revved up about your awesome feedback! ?? Thanks for the shoutout to Adam, Mike, and the whole crew. We're here to keep your ride as happy as you are! See you soon! ? #MotorcityAutoCare #CarLove
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We’re thrilled to hear that our team impressed you with their knowledge and respect! ?✨ Your recommendation means the world to us – we promise to keep the good vibes rolling. Thanks for choosing Motorcity Auto Care! #CustomerAppreciation #DrivenToServe
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A big shoutout to our amazing customers! ? We're thrilled to hear Adam and our techs are keeping your cars purring like kittens! ?? We believe in thorough care for every ride. Thanks for trusting us! #MotorcityAutoCare #CustomerLove
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We're revved up to hear that you highly recommend us! ?? At Motorcity Auto Care, we strive to be your go-to spot for all things automotive. Thank you for your support! ? #MotorcityMagic #AutoCareExcellence
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?? We love it when our customers feel safe on the road! Thanks for trusting us with your radiator and AC hose. We're happy you’re back in the driver's seat with top-notch materials! High 5 right back at ya! ? #MotorcityAutoCare #CarCareExperts
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We're thrilled to hear you enjoyed your experience with Mike and our team! ?✨ Quick service and a dash of entertainment—what more could you ask for? Thanks for trusting Motorcity Auto Care with your ride! #ServiceWithASmile #MotorcityMagic
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Thanks for the ⭐⭐⭐⭐⭐ review! We're delighted to hear about your positive experience at Motorcity Auto Care. Your kind words mean the world to us! ?? #CustomerSatisfaction #TopService
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Thanks for the high praise! Our team is always here to keep your wheels rolling smoothly. ?? #CustomerAppreciation #AutoCare
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Thanks for the support, Victor! We're thrilled to hear about your satisfaction with our service. Your recommendation means the world to us. ?✨ #CustomerSatisfaction #FiveStarService
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? We're thrilled to have been there for you, and we're grateful for your trust in us! Thank you for choosing Motorcity Auto Care, we look forward to keeping your vehicle in top shape! ? #CustomerSatisfaction #NewFavoriteMechanics
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Happy to hear your car is running smoothly now, Roger! ?? Thank you for the 5-star review! We're here to keep those wheels turning! #HappyCustomers #MotorcityAutoCare
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? Thanks for your trust in us! We’re honored to be your go-to for car care. ? We appreciate your support! #CustomerAppreciation #MotorcityAutoCare
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? What a heartwarming review, Kimberly! We're so grateful for your kind words and are thrilled to have Nate on our team. We take pride in our honest and caring service. Thank you for choosing Motorcity Auto Care! #HonestService #CustomerAppreciation
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Tracy! We're thrilled to hear about your positive experience at Motorcity Auto Care. Our team is always here to provide top-notch customer service. We appreciate your support! #CustomerSatisfaction #HappyCustomers ?
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? We're thrilled to hear about your positive experience with us at Motorcity Auto Care! We're pleased to have provided professional and fair service with a personal touch. Thank you for your kind words! ?? #CustomerSatisfaction #MotorcityAutoCare
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Thanks for the kind words! ? We're thrilled to hear about your positive experience at Motorcity Auto Care. We look forward to seeing you and your cars again! #CustomerSatisfaction #AutoCare
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Thanks for the 5-star review, John! We're thrilled to have saved your A$$ and provided same-day service. ?? #HappyCustomer #MotorcityAutoCare
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We're revving our engines with gratitude for your kind ⭐️⭐️⭐️⭐️⭐️ review! We're delighted to know you appreciated our service and customer care. Keep cruising with us! ?? #CustomerSatisfaction #MotorcityAutoCare
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? Thank you for your glowing review! We're thrilled to have provided you with top-notch service. Your kind words mean the world to us. We can't wait to see you and your wife's car again! #CustomerAppreciation #TopNotchService
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Lisa, we're thrilled we could help get you back on the road! ?? Thanks for trusting us with your truck and for the kind words. We're here for you and your friends for any auto needs. #CustomerAppreciation #MotorcityAutoCare
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Thanks for the awesome review! ? We're glad you appreciated our prompt service. Let us know if there's anything else we can do for you! #TopNotchService #HappyCustomers
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Hey there, Buster! ? Thanks for the 5-star review! We're thrilled you're pleased with our service and punctuality. We appreciate your support! #HappyCustomer #MotorcityAutoCare
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Thanks for the love, Vicki! ? We believe in honesty and efficiency - no unnecessary upselling here! Plus, we're all about empowering everyone who walks through our doors. #CustomerSatisfaction #MotorcityAutoCare
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Thanks for the 5-star review, Tony! ? We're delighted to hear that you'll be back and spreading the word about Motorcity Auto Care. We appreciate your support! #CustomerSatisfaction #AutoCare
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? Thank you for the 5-star review! We're glad we could "fix" the squirrel situation and provide skillful, polite, and reasonably priced service for your wife's car. Your satisfaction means the world to us! #CustomerSatisfaction #AutoCare ?
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We're revving our engines with joy! ?⚙️ Thanks for the shout-out! We're thrilled to keep your ride running smoothly. See you on the road! #CustomerSatisfaction #MotorcityAutoCare
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? Thanks for the terrific review! We're thrilled you had a fantastic experience with Mr. Adams and our team. We appreciate your support! ?? #MotorcityAutoCare #FiveStarReview
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