We met Kenny and his team when we were having ongoing vibration issues with our RV... We had new tyres fitted in Florida, on the advice this was surely the problem. Nope! Just 5 mins on the i-95 heading to Charleston, we knew there was something much bigger going on. As New Zealanders traveling the US, we live in our RV. Kenny agreed to meet us at his workshop, first thing Monday morning.
Yep, most likely the prop shaft! And so began a three day journey, where we got to know Kenny, Tammy and the rest of the team reallly well, whilst living in our prop shaft less vehicle, on the Morrison Automotive property... ? (Our invoice for security services is in the mail...)
Whilst frustrating at times, we cannot thank this team enough for the help and kindness. Whilst we have a Honda motorcycle to get around on, it just happened that South Carolina had the months rain in just a few days! Tammy kindly ferried us to Starbucks, took us shopping and gave us great tourist info! Brian was our mini tour guide!
Given our prop shaft had to be taken out, shipped to CSR 40 mins across town on TWO occasions, then refitted, Kenny was most accommodating.
We are most grateful to Kenny, Brian (who did most of the mechanical work on our RV) and the crew at Morrison Automotive.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Yep, most likely the prop shaft! And so began a three day journey, where we got to know Kenny, Tammy and the rest of the team reallly well, whilst living in our prop shaft less vehicle, on the Morrison Automotive property... ? (Our invoice for security services is in the mail...)
Whilst frustrating at times, we cannot thank this team enough for the help and kindness. Whilst we have a Honda motorcycle to get around on, it just happened that South Carolina had the months rain in just a few days! Tammy kindly ferried us to Starbucks, took us shopping and gave us great tourist info! Brian was our mini tour guide!
Given our prop shaft had to be taken out, shipped to CSR 40 mins across town on TWO occasions, then refitted, Kenny was most accommodating.
We are most grateful to Kenny, Brian (who did most of the mechanical work on our RV) and the crew at Morrison Automotive.
Thank you. Our RV is now running sweetly... ?