Carrel said they treated him well, they were courteous, nice and they did what they said they would do. He said the person who prepared his estimate was very knowledgeable. He stated he had no communication with this facility and chose not to elaborate. He mentioned that Matt was very nice, courteous and he liked dealing with him.
Recommandé
VR
Virginia R.
OK
09/08/2012
Vérifié Client
Catégorie : Collision
Virginia said everything went fine.
Recommandé
BK
Betty K.
OK
09/07/2012
Vérifié Client
Catégorie : Collision
Betty said this business did a good job.
Recommandé
MC
Michelle C.
OK
09/05/2012
Vérifié Client
Catégorie : Collision
Michelle said they were helpful and they provided good customer service. They handled things professionally.
Recommandé
MN
Matt N.
08/30/2012
Vérifié Client
Catégorie : Collision
Matt said they are good, but not perfect. His vehicle was not ready on time, but he was not given a reason why. The business did not keep him informed. He had to call them to get information about when his vehicle would be ready.
Recommandé
RE
Rob E.
08/30/2012
Vérifié Client
Catégorie : Collision
Rob said he was completely satisfied with this business' communication, but there was a secondary issue with his vehicle and his insurance told him the mechanic would have to prove the issue was caused by the accident. He said it was hard to get the proof from the mechanic and his insurance company didn't pay for them to repair the issue. He said the issue was mostly his insurance company's fault. He said this business went out of their way for him and the manager kept him updated.
Recommandé
DG
Daniel G.
08/30/2012
Vérifié Client
Catégorie : Collision
Daniel said he is going to take his vehicle in to be cleaned. He said he felt like there was a bird in his vehicle because there was bird poop inside of his vehicle.
Recommandé
MO
Mary O.
08/28/2012
Vérifié Client
Catégorie : Collision
Spoke with Frank. He said this business did a good job on his vehicle, and they went the extra mile washing and cleaning it, so he was very pleased with them. He even called this business and told them he was proud of the job they did. He was pleased all the way around.
Recommandé
RR
Raquel R.
OK
08/24/2012
Vérifié Client
Catégorie : Collision
Raquel said she loves this business so much that she could even go back just to visit and say hi. She mentioned that this business had did a great job on her vehicle.
Recommandé
DS
Doug S.
08/17/2012
Vérifié Client
Catégorie : Collision
Doug said his vehicle was supposed to be kept inside and it was not. His vehicle was ready four days late and he does not know why.
Recommandé
JG
Joe G.
08/15/2012
Vérifié Client
Catégorie : Collision
Joe said he was able to get in and out in a timely manner. His vehicle was delayed a day because the weather did not allow the adhesive to dry quicker.
Recommandé
EH
Earl H.
08/15/2012
Vérifié Client
Catégorie : Collision
Spoke with Margaret. She said the business was quick and they took care of her vehicle.
Recommandé
JA
Jeremy A.
OK
08/04/2012
Vérifié Client
Catégorie : Collision
Spoke with Amber. She said Denny was very helpful and nice.
Recommandé
JC
Judy C.
OK
08/04/2012
Vérifié Client
Catégorie : Collision
Judy said she had really good service with this business and they did what they were supposed to do with her vehicle. Her vehicle was ready before the original promise time.
Recommandé
SS
Sally S.
08/03/2012
Vérifié Client
Catégorie : Collision
Sally said the representatives at this business were quick and efficient and did what they said they would do. She mentioned it was a good experience. This business made the process of getting a vehicle repaired easy.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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