business image

Modern Hyundai of Concord

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(4 798 Avis)
69

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
189
Total des ReScores
4,9
Moyenne de ReScore
69
Score NPS ®

Détails de l'entreprise

À propos

At Modern Hyundai of Concord, our goal is to excel at customer service. When you visit us for your next service you can count on a positive auto service experience. At Modern Hyundai of Concord, our goal is to excel at customer service. When you visit us for your next service you can count on a positive auto service experience.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(704) 262-4408

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
965 Concord Parkway South Concord, NC 28027
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(4 798 Avis)

TH
gravatar
T H.
Wadesboro, NC
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/08/2024
0
Catégorie : Service
Zero Integrity...Zero Accountability
I previously left a review on Google that explained how Modern Hyundai threatened to call the police on my disabled 70 year mother after they refused to acknowledge the service agreement that Modern negotiated at vehicle purchase. I have an update. My mother has since taken her vehicle to another Hyundai/Genesis store in which they acknowledged/accepted the agreement without complication. I have emailed both the Modern owner, Mr Fowler, and the store's GM, Mr Wilborne twice regarding the matter. Neither of them have responded. While I'm disappointed, I'm thankful there was another Hyundai dealership who had the integrity to honor the contract that Modern negotiated but failed to honor, themselves. At the least, a formal apology is appropriate. I would greatly appreciate if Mr Fowler and Mr Wilborne would respond to my emails pertaining to the matter.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.