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Mitchell Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 585 Avis)
72
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
84
Total des ReScores
4,7
Moyenne de ReScore
72
Score NPS ®

Détails de l'entreprise

À propos

Mitchell Hyundai is located in Enterprise, AL, near Dothan & Fort Rucker. Our service center is staffed with highly skilled technicians who provide quality repair and maintenance services. Call or email us to set up an appointment today. Mitchell Hyundai is located in Enterprise, AL, near Dothan & Fort Rucker. Our service center is staffed with highly skilled technicians who provide quality repair and maintenance services. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(334) 308-1670

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1600 E. Park Ave. Enterprise, AL 36330
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 585 Avis)

CH
gravatar
Celestine H.
Samson, AL
ReScore Avis™
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
04/24/2022
client vérifiéVérifié Client
5
Catégorie : Service
Resolution not completed
The person who responded to my comments said some touch up paint would be ordered and I would be informed when it came in. I have not received it as of 4/24/22.

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/23/2022
Type de service : Repair
5
Catégorie : Service
Routine oil change with car wash
Service provided was fine except the wait time. I feel the tech should have noticed the chipped paint on my hood and mentioned it to me.
ROYCE M D., Service Manager de Mitchell Hyundai a répondu le 03/23/2022 01:44 PM

Thank you for the review on us here at Mitchell Hyundai.  I apologize about the wait time you experienced during your visit.  I checked the repairs and we did the oil change, garnish recall, and courtesy wash.  I apologize that our service advisor did not let you know how long the repairs would take. I will have a talk with my personnel about informing correct wait time.  Also, I have let our parts manager know to go ahead and order you a touch up paint pen for the chip.  I will let you know as soon as it arrives. I apologize for any inconvenience.  Thank you once again for your loyal business to us here at Mitchell Hyundai. 

Mitch Deese
Service Manager 

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.