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Mike Johnson's Collision Center

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(42 Avis)
76

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
1
Total des ReScores
4,0
Moyenne de ReScore
76
Score NPS ®

Détails de l'entreprise

À propos

Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Mike Johnson’s Certified Collision Center Repair Guarantee. Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Mike Johnson’s Certified Collision Center Repair Guarantee.

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(828) 358-4802
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
1115 8th St Ct SE Hickory, NC 28602
Mike Johnson's Collision Center's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(42 Avis)

CS
gravatar
Chasity S.
Toyota Highlander Limited AWD
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
08/14/2025
client vérifiéVérifié Client
1
Collision Center Warranty
Removed my door moldings, wouldn’t paint them or reinstall them. Back fender wells they replaced the front 1/2 of the black plastic trim pieces but didn’t replace the back 1/2. Now it’s old/new plastic and looks horrible. Their policies make their work look amateur.
Team M. de Mike Johnson's Collision Center a répondu le 08/18/2025 01:00 PM

We appreciate your feedback and can understand your frustration. The repairs to your Highlander consisted of two separate claims. One claim for collision through insurance, in which we replaced your front bumper. The other was the paint warranty which has very specific details about what Toyota approves for repairs. Plastic components are not part of the warranty as explained during the inspection and at drop off as well as on the signed disclosure form. We would like to help you out, please pass by our Collision Center so we can discuss further. 

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.