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Mike Johnson's Collision Center

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(47 Avis)
77

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
1
Total des ReScores
4,0
Moyenne de ReScore
77
Score NPS ®

Détails de l'entreprise

À propos

Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Mike Johnson’s Certified Collision Center Repair Guarantee. Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Mike Johnson’s Certified Collision Center Repair Guarantee.

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(828) 358-4802
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
1115 8th St Ct SE Hickory, NC 28602
Mike Johnson's Collision Center's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(47 Avis)

LL
gravatar
Linda/Paul L.
Toyota Highlander XLE AWD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/27/2025
client vérifiéVérifié Client
0
Good repair work. Overall bad experience.
Very dissatisfied. Had my vehicle 6 days before they even looked at it. Kept changing completion date. Poor communication between departments as well as with me. I feel like they abused my repair as I was from out of state and they kept finding more things to charge to my insurance. Last completion date was a week over the 30 day insurance coverage. After speaking with general manager collision dept was going to provide rental service through completion of job. Miraculously, my car was completed the next day. I will definately not be looking to this Toyota dealership for my next vehicle nor will I be recommending it too family or friends.
Team M. de Mike Johnson's Collision Center a répondu le 05/27/2025 12:31 PM

We're sorry to hear about your experience.  We take feedback like yours seriously, as it helps us improve our processes and communication.  Your feedback is crucial for us to address these issues and ensure that our future customers have a much smoother experience. While we can't change the past, we appreciate you taking the time to share your thoughts and would like to discuss more about your specific situation. Thank you again for your time.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.