Do you want more damage to your vehicle post-repair?
Want to pay for repairs, two, or even three times over?
Need a manager to laugh in your face and tell you "you don't know everything" when trying to have a respectful conversation?
Then this is the place for you!!
Spent $420 on new front rotors and break pads only to have the rear break system worse off and damaged after violent shaking caused by the "repair". I was told "it doesn't work like that" when I mentioned that the vibration propagated to the rear and caused damage within 1 day, a day we were told to wait by the Midas technician to see if it "evens out". This was caused by a warped rotor that was placed on the vehicle at Midas. Little did he know, I'm a mechanical engineer with 10 years of experience and background in structural vibration...No I don't know everything, apparently Greg Williams at Midas does though. Enough to think this is a joke and brush me off to corporate.
Now I am expected to pay out of pocket for the additional repairs that are now needed.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
Do you want more damage to your vehicle post-repair?
Want to pay for repairs, two, or even three times over?
Need a manager to laugh in your face and tell you "you don't know everything" when trying to have a respectful conversation?
Then this is the place for you!!
Spent $420 on new front rotors and break pads only to have the rear break system worse off and damaged after violent shaking caused by the "repair". I was told "it doesn't work like that" when I mentioned that the vibration propagated to the rear and caused damage within 1 day, a day we were told to wait by the Midas technician to see if it "evens out". This was caused by a warped rotor that was placed on the vehicle at Midas. Little did he know, I'm a mechanical engineer with 10 years of experience and background in structural vibration...No I don't know everything, apparently Greg Williams at Midas does though. Enough to think this is a joke and brush me off to corporate.
Now I am expected to pay out of pocket for the additional repairs that are now needed.