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Auto Import Specialist

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(694 Avis)
88
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
2
Total des ReScores
5,0
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

À propos

Serving the Michiana area, Auto Import Specialist gives drivers the best choice in used car shopping. With brands like BMW, Honda, Volkswagen, Toyota, Audi, Mini, and Hyundai AIS has something for everyone. Drivers from South Bend, Mishawaka, Osceola, Niles, Buchanan, Notre Dame, Rolling Prairie, and New Carlisle all know for the best car Serving the Michiana area, Auto Import Specialist gives drivers the best choice in used car shopping. With brands like BMW, Honda, Volkswagen, Toyota, Audi, Mini, and Hyundai AIS has something for everyone. Drivers from South Bend, Mishawaka, Osceola, Niles, Buchanan, Notre Dame, Rolling Prairie, and New Carlisle all know for the best car buying experience you must go to Auto Import Specialist. With great pre-owned inventory, fantastic financing options, and the friendliest staff in South Bend, AIS will give you the car buying experience you have been wishing for since you bought you first car. At Auto Import Specialist we also offer luxury inventory as well. It is common to see Mercedes-Benz, Porsche, and Lexus. Auto Import also offers a top-notch service department. With some of the best service technicians in the area Auto Import Specialist will have the knowledge and skill to have your car back on the road as fast as possible. We also offer a full detail service. We will have your car looking like it just rolled off the showroom floor. Here at Auto Import Specialist we take pride in giving you the best car buying experience and then following it up with top-notch service. Come on in and see why Auto Import Specialists is the only place you will ever want to buy a car again. Avoid the stress, call AIS. ...more

Catégories
Réparation automobile, Réparation automobile européenne, Atelier de réparation
Contact
(574) 232-4151

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
10:00 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
25292 SR 2 South Bend, IN 46619

Affiliations

ASE
Auto Import Specialist's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(694 Avis)

AS
gravatar
Allison S.
South Bend, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2025
client vérifiéVérifié Client
10
Excellent service!
AIS provides honest, reliable service. I am always treated with respect, they explain the problem clearly, & I am kept informed throughout the repair process. I wouldn’t hesitate to recommend AIS to friends & family.
Mark F. de Auto Import Specialist a répondu le 07/30/2025 05:42 AM

Thanks so much for the awesome 5-star review.  We greatly appreciate your business over the last several years.  We are glad that we can continue to provide you with honest, relaible service and plan to for many years to come.  Thanks again for choosing AIS for all of your automotive needs. 


MP
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Mike P.
South Bend, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2025
client vérifiéVérifié Client
10
Alignment and radiator flush/fill
I had two cars needing service. They worked around my schedule and took care of both cars the same day. Very convenient!
Mark F. de Auto Import Specialist a répondu le 07/30/2025 05:44 AM

Thanks for the great review Mike.  We really appreciate your business and enjoy working on all of your families vehicles.  Looking forward to taking care of all of your auto needs for many years to come.  


MS
Mary S.
South Bend, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2025
client vérifiéVérifié Client
9
Very good
Very good quick response
Mark F. de Auto Import Specialist a répondu le 07/30/2025 05:44 AM

Thanks for the great review Mary.  We really appreciate your business and look forward to taking care of your auto for many years to come.  Thanks again for choosing Auto Import Specialist. 


CP
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Connie P.
North Liberty, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2025
client vérifiéVérifié Client
10
Years of Excellent Car and Customer Care
Talent and expertise, supported by intrinsic values, are abundant at AIS. Not only car care, but customer care! The owner, the service and sales teams, go the extra mile in upholding the highest standards for the benefit of those they serve. I am one of many customers who rely on and trust AIS with the service needs of our vehicles over the years. The best vehicle we've had came from doing business with their Sales Department. Thank you AIS!
Mark F. de Auto Import Specialist a répondu le 07/30/2025 05:45 AM

Connie, it is always such a pleasure to take car of your vehicle for you.  We greatly appreciate the kind words and the 5-star review.  Looking forward to keeping you on the road for many years to come.  Thanks again for choosing AIS. 


MP
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Michael P.
South Bend, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
Service is superb
Service and cost is far more exceptional than that from the Lexus dealership/service department
Mark F. de Auto Import Specialist a répondu le 07/30/2025 05:46 AM

Thanks for the awesome 5-star review.  We are so happy to provide you with superb service and look forward to doing that for many years to come.  Thanks again for choosing AIS. 


BE
Brian E.
South Bend, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
friendly and professional
Solid diagnosis that saved me a lot of time and money. For a small fix, we arranged a time that I could wait. It was under an hour, and back on the road. I'll be happy to be a returning customer.
Mark F. de Auto Import Specialist a répondu le 07/25/2025 08:31 AM

Brian thanks so much for the great review.  We really appreciate your business and enjoy taking care of your vehicle.  Looking forward to helping you for many years to come.  Thanks again   Mark 


NG
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Neil G.
Three Oaks, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
10
Nothing but the best for my Jetta
This company is our go to when we need something done for our VW. We've had several Audis and we took them to AIS as well. Great service, and a quick turn around. Wouldn't think of going elsewhere. Thanx guys!
Mark F. de Auto Import Specialist a répondu le 07/25/2025 06:05 AM

Neil, thank you so much for the kind words and the 5 star review. We appareciate you and your family trusting us with your vehicles. We're thrilled that you had a positive experiece with our service team. We always strive to provide thorough, honest, and efficient service, and it's great to know we hit the mark. If there is anything you ever need down the road, don't hesitate to reaxch out. Safe driving, and we look forward to seeing you next time.  Thanks again Mark 


DG
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Denise G.
Mishawaka, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2025
client vérifiéVérifié Client
10
Satisfied new customer
This was my first time there for general maintenance. Easy drop off night prior and seamless service texting me when my vehicle was ready along with the invoice for completed work. Friendly staff and some fun cars to look at in the lot before going in to pay and retrieve my keys. Very happy.
Mark F. de Auto Import Specialist a répondu le 07/23/2025 05:22 AM

Denise, thanks so much for the awesome review and the kind words.  We greatly appreciate the review and more importantly we appreciate your business.  Thanks for choosing AIS for your auto needs.  We look forward to helping you for many years to come.  Thanks again  Mark 


RL
gravatar
Ryan L.
Niles, MI
Mercedes-Benz E350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Great service
The customer service was terrific. They were thoughtful and thorough. They asked questions and listened. No attempts were made at upselling, we appreciated that. They accommodate our request to leave our car at the shop for an extra night. We highly recommend them.
Mark F. de Auto Import Specialist a répondu le 07/18/2025 06:17 AM

Thanks so much for the great review Ryan.  We really appreciate your business and the awesome review.  Thanks again for choosing AIS for all of your automotive needs.  Looking forward to working with you for many years to come.  Mark 


Client vérifié
South Bend, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2025
client vérifiéVérifié Client
10
Great place for service
I have taken many cars there for service and they always get it right. Best place around for BMW/VW/Audi work.
Mark F. de Auto Import Specialist a répondu le 07/16/2025 05:15 AM

Thanks for the great review and the continued business.  We greatly appreciate your 5-star review and look forward to working with you for many years to come. 


PH
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Philo H.
South Bend, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2025
client vérifiéVérifié Client
10
Service
Had my car serviced at ais they were great prices very reasonable and everyone I talked to was very friendly they have a costumer in me Thanks guys
Mark F. de Auto Import Specialist a répondu le 07/16/2025 05:16 AM

Thanks for the great review and for choosing AIS for your service needs.  We greatly appreciate your business and look forward to workign with you for many years to come.  


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2025
client vérifiéVérifié Client
10
Great customer service
They are honest and helpful. Didn’t try to sell me service that wasn’t necessary.
Mark F. de Auto Import Specialist a répondu le 07/08/2025 07:30 AM

Thanks so much for the great review and for choosing AIS.  We greatly appreciate your business and look forward to working with you for many years to come.  Thanks Mark 


CF
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Candace F.
South Bend, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
10
Good auto shop
I been going to them for years
Mark F. de Auto Import Specialist a répondu le 06/30/2025 05:22 AM

Candace, thanks so much for the great review.  We really appreciate your long term business with us and look forward to working with you for many years to come.   Thanks Mark 


TR
Todd R.
South Bend, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
Professional, outstanding quality of work, and extremely friendly/flexible
Everyone I've worked with at AIS has been professional, friendly, extremely helpful, and has been very flexible during a lengthy service our vehicle needed. I wouldn't hesitate to recommend them and we will bring our Audi back for whatever it needs in the future.
Mark F. de Auto Import Specialist a répondu le 06/27/2025 10:46 AM

Todd, thank you for the wonderful 5-star review.  We greatly appreciate it and appreciate your business even more.  It has been a pleasure working with you and we look forward to working with you for many years to come. 


BP
Ben P.
South Bend, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
Catégorie : Service
Ben said they were fast, they fixed the problem, and they were pretty reasonable on price. He appreciated working with them.
Recommandé
Mark F. de Auto Import Specialist a répondu le 06/30/2025 05:23 AM

Ben, thanks for the awesome 5-star review.  We greatly appreciate your business and look forward to working with you for many years to come.   


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