Latosca said she had to have her alignment done twice. The technician later informed her that the rim on her tire was bent, which she would have gladly replaced if informed the first time prior to having to return. She is not completely satisfied with the repairs that have been done with her blinker light and something is now leaking.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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