While the visit was overall a positive one, there are several items that would have helped. This was my very first service visit to Michael's. The service representitive did not orient me as to where to sit while my Carmy Hybrid was serviced. While I left the Toyoto service record opened to the correwct place on the seat, it was not filled out after the service was completed and I had to ask to have it filled out. I had to ask how long the service would take.
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